PT Customer Service Leader

4 weeks ago

FuquayVarina, United States Food Lion Full time
Address: USA-NC-Fuquay Varina-1508 Broad St
Store Code: Store 01459 Front End (7224280)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned

QUALIFICATIONS

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check ID cards, checks, invoices and other written documents
• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 377118_external_USA-NC-Fuquay-Varina

  • PT Customer Service Leader

    4 weeks ago

    Fuquay-Varina, United States Food Lion Full time

    Customer Service Leader - Office AssistantDepartment: Front EndReports To: Customer Service ManagerPrimary Purpose:To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer...

  • PT Customer Service Leader

    3 weeks ago

    Fuquay-Varina, United States Food Lion Full time

    Customer Service Leader - Office AssistantDepartment: Front EndReports To: Customer Service ManagerPrimary Purpose:To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer...

  • PT Customer Service Leader

    4 weeks ago

    Fuquay-Varina, United States Food Lion Full time

    Address: USA-NC-Fuquay Varina-3417 North Main St Store Code: Store 01589 Front End (7226924) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide...

  • PT Customer Service Leader

    3 weeks ago

    Fuquay-Varina, United States Food Lion Full time

    Address: USA-NC-Fuquay Varina-3417 North Main St Store Code: Store 01589 Front End (7226924) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide...

  • FT Customer Service Leader

    2 weeks ago

    Fuquay-Varina, United States Food Lion Full time

    Address: USA-NC-Fuquay Varina-1338 N Main St Store Code: Store 00434 Front End (7210198) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • Customer Service Representative

    1 month ago

    Fuquay-Varina, United States Dawsons Electric Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeDawson’s Electric is looking for an organized, efficient Customer Service Representative with aneye for detail and high level of accuracy. The Customer Service Representative should beprofessional and courteous, a skilled multi-tasker with excellent time management, computer,and communication...

  • Customer Service Representative

    3 weeks ago

    Fuquay-Varina, United States Dawsons Electric Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeDawson’s Electric is looking for an organized, efficient Customer Service Representative with aneye for detail and high level of accuracy. The Customer Service Representative should beprofessional and courteous, a skilled multi-tasker with excellent time management, computer,and communication...

  • Customer Service-Self Storage Manager

    3 weeks ago

    Fuquay-Varina, United States Public Storage Full time

    Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $13.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours -...

  • Customer Service Associate

    5 days ago

    Fuquay-Varina, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash in Fuquay-Varina, NC is the perfect position for you! You will bring joy to people’s journeys by creating a positive and...

  • Customer Service Associate

    5 days ago

    Fuquay-Varina, United States Zips Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash in Fuquay-Varina, NC is the perfect position for you! You will bring joy to people’s journeys by creating a...

  • Licensed Customer Service Representative

    1 month ago

    Fuquay-Varina, United States Allstate - The Wright Agency Full time

    Job DescriptionJob DescriptionPut your skills to better use. Allstate - The Wright Agency in Fuquay Varina, North Carolina, is looking for an individual with experience in the Insurance industry to join our team as a Full-Time Account Manager. You will be responsible for managing customer relationships. Your ability to build rapport will be necessary as you...

  • Physical Therapist,

    4 weeks ago

    Fuquay-Varina, United States Bayada Full time

    Description BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time OR part time opportunity performing home health visits for oursenior living office, located in Raleigh, NC. This office services adult and geriatric clients on a per visit basis in territories throughout the Holly Springs and Fuquay Varina area....

  • Physical Therapist,

    3 weeks ago

    Fuquay-Varina, United States Bayada Full time

    Description BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a full time OR part time opportunity performing home health visits for oursenior living office, located in Raleigh, NC. This office services adult and geriatric clients on a per visit basis in territories throughout the Holly Springs and Fuquay Varina area....

  • Physical Therapist PT PRN

    6 days ago

    Fuquay Varina, United States Medical Facilities of America Full time

    Fuquay Varina Health Care & Rehabilitation Center is seeking a caring, warm-hearted Physical Therapist who is currently licensed in North Carolina or is a graduate from an approved Physical Therapist program and is actively working toward obtaining licensure. Be a part of our experienced team of rehabilitation professionals who are committed to helping each...

  • Customer Service Rep08940 N Main St

    1 month ago

    Fuquay-Varina, United States Domino's Franchise Full time

    Job Description Job Duties Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout Exhibit a sense of urgency when answering store phone...

  • Travel PT

    4 weeks ago

    Fuquay-Varina, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Core Medical Group to find a qualified PT in Fuquay-Varina, North Carolina, 27526!Pay Information$1,850 per weekAbout The PositionCoreMedical Group has hundreds of exciting and rewarding travel assignments throughout the country for Travel Allied Professionals and Travel Nurses. Plus, we're the only healthcare staffing...

  • Service Electrician

    4 weeks ago

    Fuquay-Varina, United States Dawsons Electric Full time

    Job DescriptionJob DescriptionELECTRICIANFuquay-Varina, NCIf you are ready to provide our customers and community with incredible value and join a team that wants you to excel, have flexibility, and have fun while doing your job, what are you waiting for? Let’s do this!What We OfferTop Pay (Hourly + Commission…. $25 to $75 average) with spiffs and...

  • Service Electrician

    3 weeks ago

    Fuquay-Varina, United States Dawsons Electric Full time

    Job DescriptionJob DescriptionELECTRICIANFuquay-Varina, NCIf you are ready to provide our customers and community with incredible value and join a team that wants you to excel, have flexibility, and have fun while doing your job, what are you waiting for? Let’s do this!What We OfferTop Pay (Hourly + Commission…. $25 to $75 average) with spiffs and...

  • PT DSD Receiver

    6 days ago

    Fuquay-Varina, North Carolina, United States Food Lion Grocery Full time

    Ensure the proper receiving of DSD (Direct Store Delivery) product by following Food Lion policies and procedures. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer serv Food, Customer Service, Retail, Grocery, Associate, Store

  • PT Produce Sales Associate>

    4 weeks ago

    Fuquay-Varina, United States Food Lion Full time

    Food Lion - USA-NC-Fuquay Varina-3417 North Main St [Retail Associate / Team Member] As a Produce Associate @ Food Lion, you'll: Provide quality customer service within the Produce Department; Be Responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent customer service...