Client Service Representative

1 month ago

Austin, United States VCA Antech, Inc. Full time

Lakeline Animal Hospital

12010 Ranch Rd 620 N

Austin, TX 78750

ESSENTIAL FUNCTIONS:

* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
* Scheduling and confirming appointments
* Placing outbound calls for follow-ups and reaching out to prospective clients
* Presenting and explaining fees, including processing payments
* Recommending, selecting, and obtaining products and services, including prescriptions
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
* Managing medical records, charts, reports and correspondence

QUALIFICATIONS:

* At least one year of proven past experience
* High School Diploma/GED or equivalent
* Excellent listening and communication skills
* Compassion for pets and people-as well as awareness and understanding of others' reactions
* Proven decision-making skills to choose the most appropriate course of action
* The ability to integrate new information into problem-solving
* Proficiency in Microsoft Office
* Willingness to work non-traditional hours, including nights, weekends and holidays
* The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

BENEFITS:

We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

  • Client Service Representative

    2 months ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    Location: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative. Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring Client Service, Representative, Service, Client, Animal Care, Retail

  • Client Service Representative

    4 weeks ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    Location: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative. Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring Client Service, Representative, Service, Client, Animal Care, Retail

  • Client Service Representative

    2 months ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    VCA Anderson Mill Animal Hospital is a busy, 3-doctor, AAHA-accredited, small animal practice located in Austin, Texas. Our hospital has been serving the north Austin community for over 40 years. Client Service Representative. Are you looking to join Client Service, Representative, Service, Client, Animal Care, Retail, Animal, Hospital

  • Client Service Representative

    3 weeks ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    VCA Anderson Mill Animal Hospital is a busy, 3-doctor, AAHA-accredited, small animal practice located in Austin, Texas. Our hospital has been serving the north Austin community for over 40 years. Client Service Representative. Are you looking to join Client Service, Representative, Service, Client, Animal Care, Retail, Animal, Hospital

  • Client Service Representative

    1 month ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    VCA Ben White Animal Hospital located in south Austin Texas is currently looking for an exceptional Customer Service Representative to join our one of a kind amazing team. We prefer someone experience in customer service but will train the right pers Client Service, Representative, Customer Service, Animal Care, Retail, Client

  • Client Service Representative

    2 weeks ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    Have you ever dreamed of being part of an Amazing Veterinary Team? VCA Ben White Animal Hospital is seeking an experienced Customer Service Representative to join our one-of-a-kind 5-doctor GP practice! We are willing to train the right candidate and Client Service, Representative, Customer Service, Animal Care, Retail, Client

  • Client Service Representative

    2 months ago

    Austin, United States Mission Wealth Management LP Full time

    As a Barron’s Top 100 RIA firm and voted _Best Places to Work_ by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic **Client Services Representative** to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate your career in wealth...

  • Client Service Representative

    2 months ago

    Austin, United States Mission Wealth Management LP Full time

    Job DescriptionJob DescriptionAs a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic Client Services Representative to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate...

  • Client Service Representative

    3 weeks ago

    Austin, United States Mission Wealth Full time

    Job DescriptionJob DescriptionAs a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc (Best Workplaces), and Investment News, Mission Wealth is hiring a dynamic Client Services Representative to join our high-performing Operations department. This is an opportunity to work a hybrid schedule AND elevate...

  • Client Service Representative

    3 weeks ago

    Austin, United States VCA Animal Hospitals Full time

    **VCA Anderson Mill Animal Hospital is a busy, 3-doctor, AAHA-accredited, small animal practice located in Austin, Texas.** Our hospital has been serving the north Austin community for over 40 years. **Client Service Representative** Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a...

  • Client Service Representative

    2 months ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    Lakeline Animal Hospital 12010 Ranch Rd 620 N - Austin, TX 78750 ESSENTIAL FUNCTIONS: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms - Scheduling and confirming appoi Client Service, Representative, Service, Animal Care, Retail, Client

  • Client Service Representative

    4 weeks ago

    Austin, United States VCA Animal Hospitals, Inc. Full time

    Lakeline Animal Hospital 12010 Ranch Rd 620 N - Austin, TX 78750 ESSENTIAL FUNCTIONS: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms - Scheduling and confirming appoi Client Service, Representative, Service, Animal Care, Retail, Client

  • Client Service Representative

    1 month ago

    Austin, United States VCA Animal Hospitals Full time

    VCA Anderson Mill Animal Hospital is a busy, 3-doctor, AAHA-accredited, small animal practice located in Austin, Texas. Our hospital has been serving the north Austin community for over 40 years. Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate...

  • Client Service Representative

    4 weeks ago

    Austin, United States VCA Animal Hospitals Full time

    VCA Anderson Mill Animal Hospital is a busy, 3-doctor, AAHA-accredited, small animal practice located in Austin, Texas. Our hospital has been serving the north Austin community for over 40 years. Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate...

  • Client Services Representative

    1 month ago

    Austin, United States The HT Group Full time

    Location: Austin Type: Contract to Hire Job #18687 Salary: $19.50 USD The HT Group is partnering with an established insurance provider here in North Central Austin who is looking for a Client Services Representative to assist their team! The ideal candidate will have prior customer service experience, excellent communication skills and must be tech savvy....

  • Client Service Representative

    1 month ago

    Austin, United States VCA Antech, Inc. Full time

    Location: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring for our patients with compassion and work to create the most stress free experience while providing the...

  • Client Service Representative

    1 month ago

    Austin, United States VCA Animal Hospitals Full time

    Location: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring for our patients with compassion and work to create the most stress free experience while providing the...

  • Client Service Representative

    4 weeks ago

    Austin, United States VCA Antech, Inc. Full time

    Location: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring for our patients with compassion and work to create the most stress free experience while providing the...

  • Client Service Representative

    4 weeks ago

    Austin, United States VCA Animal Hospitals Full time

    Location: VCA Tanglewood Animal Hospital 9125 Menchaca Rd. Austin, Tx 78748 Client Service Representative Do you love people and their pets? We are looking for a warm, friendly person, that wants to help people help their pets! We believe in caring for our patients with compassion and work to create the most stress free experience while providing the...

  • Client Service Representative II

    2 months ago

    Austin, United States National Western Life Insurance Company Full time

    Job Summary Under limited supervision, the Client Services Representative II responds directly or indirectly to policyholder and/or agent inquiries. Essential Functions * Update beneficiary changes, address changes, forms requests, etc. into database * Policy provisions, policy changes/conversions, reinstatements, withdrawal histories * Ensure compliance...