Critical Operations Technician I
4 weeks ago
Learn what makes QTS a unique place to grow your career
SUMMARY
The Critical Operations Technician I is responsible for the installation, repair, and maintenance of IT, electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing assessment of the building systems, operations, and performance. This role performs tests, rounds and analyzes data to ensure the proper functioning of departmental equipment. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and escalating alerts and customer requests to systems engineers for resolution, and completing tasks pertaining to computer hardware, software or operation systems. This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
RESPONSIBILITIES, other duties may be assigned.
* Applies learning, knowledge, skills, and company policies to a wide range of tasks pertaining to IT, electrical and mechanical equipment, controls, and operating systems.
* Leads, maintains, monitors, and performs preventive maintenance on mechanical and electrical equipment; records readings and adjusts where necessary to ensure proper operation of equipment.
* Provide remote hands and eyes services for customers.
* Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
* Installs and repairs IT, mechanical, and electrical equipment as required; assists other team members with major repairs and maintenance of building and equipment.
* Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
* Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
* Operates and monitors critical and non-critical system equipment and components to ensure safe and compliant operation.
* Responds as required to building emergencies and customer requests.
* Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
* Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the QTS process and software.
BASIC QUALIFICATIONS
* Two or more years of technical training, military training, or workplace equivalency
* Background in areas of IT, electrical, and/or mechanical
* Proficiency with MS Office Suite
PREFERRED QUALIFICATIONS
* One or more years of work experience in data center environment, NOC, or equivalent
* BOD OEM (Panduit, Corning), A+, Network+, BICSI Installer I certifications
KNOWLEDGE, SKILLS, AND ABILITIES
* Customer focus with excellent interpersonal skills, and the ability to interface with all levels within the organization.
* Ability to analyze operations of various systems, determine the cause of problems and malfunctions and take corrective action as required.
* Strong written, verbal and interpersonal skills.
* Ability to function in a team environment.
* The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames.
* Computer skills and familiarity with MS Office, Outlook, and web-based computer applications.
* The ability to acquire and apply job-related knowledge within set guidelines and expectations.
* Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from
-
Critical Operations Technician I
2 months ago
Hillsboro, United States QTS Data Centers Full timeSUMMARY The Critical Operations Technician I is responsible for the installation, repair, and maintenance of IT, electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing assessment of the building systems, operations, and...
-
Critical Operations Technician
4 weeks ago
Hillsboro, United States QTS Realty Trust, Inc. Full timeLearn what makes QTS a unique place to grow your career! SUMMARY The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing...
-
Critical Operations Technician
2 hours ago
Hillsboro, United States QTS Realty Trust, Inc. Full timeLearn what makes QTS a unique place to grow your career! SUMMARY The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing...
-
Critical Operations Technician
1 week ago
Hillsboro, United States QTS Realty Trust , Inc. Full timeLearn what makes QTS a unique place to grow your career! SUMMARY The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing...
-
Critical Operations Technician
16 hours ago
Hillsboro, United States QTS Realty Trust , Inc. Full timeLearn what makes QTS a unique place to grow your career! SUMMARY The Critical Operations Technician I is responsible for the installation, repair, and maintenance of electrical, mechanical, plumbing/piping equipment, machinery and controls located in the interior and exterior of building. This role monitors operations and conducts a routine and ongoing...
-
Data Center Operations Technician I
1 week ago
Hillsboro, United States Flexential Full timeJob Description:The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations Technician...
-
Technician: Manufacturing
3 weeks ago
Hillsboro, United States Mindlance Full timeJob Title: _Technician: Manufacturing - I (Evening) Job Location: Hillsboro, Oregon Zip Code: 97124 Top 3/5 Skills: 1. Associates Degree in Science/ Technology/ Engineering 2. Semiconductor Cleanroom 3. Exp in Manufacturing/Production/Assembly/Machine Operator 4. Computer literate 5....
-
Technician: Manufacturing
2 weeks ago
Hillsboro, United States Mindlance Full timeJob Title: _Technician: Manufacturing - I (Day) Job Location: Hillsboro, Oregon Zip Code: 97124 Top 3/5 Skills: 1. Associates Degree in Science/ Technology/ Engineering 2. Semiconductor Cleanroom 3. Exp in Manufacturing/Production/Assembly/Machine Operator 4. Computer literate 5. ...
-
Technician: Manufacturing
17 hours ago
Hillsboro, United States Mindlance Full timeJob Title: _Technician: Manufacturing - I (Evening) Job Location: Hillsboro, Oregon Zip Code: 97124 Top 3/5 Skills: 1. Associates Degree in Science/ Technology/ Engineering 2. Semiconductor Cleanroom 3. Exp in Manufacturing/Production/Assembly/Machine Operator 4. Computer literate 5....
-
Data Center Operations Technician I
1 week ago
Hillsboro, OR, United States Flexential Full timeJob Description: The Data Center Operations Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Operations...
-
I&C Technician
1 week ago
Hillsboro, United States Mundial Group Full timeJob DescriptionJob DescriptionSalary: Mundial Group Inc. is a Controls Company specializing in Instrument Calibrations and Commissioning Services throughout the Process Controls Industry. Mundial Group is based in SW Washington, but our contracts vary throughout the United States. We are currently seeking Instrumentation Technician who has strong personnel...
-
I&C Technician
4 hours ago
Hillsboro, United States Mundial Group Full timeJob DescriptionJob DescriptionSalary: Mundial Group Inc. is a Controls Company specializing in Instrument Calibrations and Commissioning Services throughout the Process Controls Industry. Mundial Group is based in SW Washington, but our contracts vary throughout the United States. We are currently seeking Instrumentation Technician who has strong personnel...
-
Blast Technician I
1 week ago
Hillsboro, United States Ultra Clean Holdings, Inc. Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Blast Technician I
12 hours ago
Hillsboro, United States Ultra Clean Holdings, Inc. Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Blast Technician I
1 week ago
Hillsboro, United States UCT Alumni Association Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Blast Technician I
16 hours ago
Hillsboro, United States UCT Alumni Association Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Manufacturing Operator
3 days ago
Hillsboro, United States Kelly Full timeJob Title: Manufacturing Technician I Job Summary: As a Manufacturing Technician I at our esteemed company in Hillsboro, Oregon, you will play a crucial role in our manufacturing process. You will be responsible for ensuring our production line's efficient and smooth operation. Your attention to detail, technical expertise, and commitment to quality will...
-
Customer Support Technician I
1 week ago
Hillsboro, United States APPLIED MATERIALS Full timeCustomer Support Technician I (T1) Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the...
-
Customer Support Technician I
4 days ago
Hillsboro, United States Applied Materials Full timeCustomer Support Technician I (T1) Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the...
-
Customer Support Technician I
17 hours ago
Hillsboro, United States Applied Materials Full timeCustomer Support Technician I (T1) Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the...