Cashier

4 weeks ago

Mount Laurel, United States Rowan College at Burlington County Full time

Responsible for or receipt and application of tuition payments to student accounts and miscellaneous accounts; respond to in-person, over the phone and email inquiries, balances and deposits daily receipts; disburses and replenishes petty cash fund. Assist with internal collections process on past due balances.

This is a Support Staff union position as stated in the Support Staff collective bargaining agreement- Grade 9

* Receive and process student payments to correct accounts.
* Prepares daily cash receipt folder, deposit slips and other related documents.
* Respond to in-person, via phone and email inquiries coming from college community.
* Process returned checks, post to student accounts and info1m the student.
* Apply payments to accounts for agencies such as McGuire AFB and Ft. Dix.
* Enter a variety of fees onto student accounts such as parking and library fines, new JD card fees, parking permit fees, etc.
* Generate required updates of reports from the computer.
* Work closely with Junior Accountant on "front end" problems.
* Excellent interpersonal and customer service skills.
* Work with students with past due balance and make various collection effo1ts before sending accounts to Collection Agencies.
* Demonstrated ability to work independently and be self-motivated.
* Ability to maintain and control confidential information.
* Be able to put overtime and work evenings
* Perform other related duties as assigned·

OVERALL PURPOSE AND RESPONSIBILITY:

The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.Education Required:

Associate's Degree is required

Experience Required:

Three (3) years of bookkeeping/cashiering and customer service experience preferred.

Skills/Abilities /Knowledge /Other Requirements:

* Organized and detail oriented.
* Strong commitment to customer service.
* Excellent interpersonal skills.
* Ability to maintain a positive attitude in a demanding work environment.
* Demonstrated knowledge of computer-based programs including word processing, graphical presentations, database, spreadsheets, and electronic mail.
* Ability to input, update and maintain both manual and electronic filing systems.
* Ability to communicate effectively (both orally and written) with students, employees, other members of the College community, and the public.
* Ability to maintain and control confidential information.
* Demonstrated ability to work independently and be self-motivated. 
* Ability to work evenings and weekends.                                                                   

INSTITUTIONAL EFFECTIVENESS:

Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

Employee Classification: Support Staff

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