Tax Records Specialist

3 weeks ago


Miami, United States Miami-Dade County, FL Full time

Minimum Qualifications

High school diploma or GED and two years of advanced clerical experience. College credit may substitute for one year of experience (30 credits).

Recruitment Notes

The Tax Records Specialist position performs specialized clerical and public contact work in the Local Business Tax section of the Business Tax Division. This position involves answering phones in a call center queue and responding online to customer inquiries regarding changes to LBT applications and understanding the tax process; online, mail, and fax inquiries to create and maintain LBT account records; processing of mailed payments; research and review of collection projects; and other duties assigned as applicable. Considerable knowledge of office practices and procedures, strong researching skills, and the ability to deal effectively with the public by telephone, strong communication, and strong customer service is highly desired.



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