Treatment Plan Coordinator @ Towncare Dental

2 weeks ago

Bonita Springs, United States Dental Care Alliance Full time

Overview

We are an established dental practice looking to hire a full time Treatment Coordinator to join our team. Bilingual (English/Spanish) preferred Our office provides a pleasant work environment that is focused on excellent customer service and quality patient care. Competitive pay and excellent benefits including health insurance, 401k, 401k employer match, & paid time off. Candidate must have prior dental office experience. Knowledge of dental insurance (PPO's) and billing codes is expected. Candidate must be reliable, organized, willing to learn and a team player. Work days are Mon-Fri 8:00-5:00.

Responsibilities

Responsibilities:

* Conduct interview to understand the patient's oral health history, concerns, and objectives • Explain the treatment plan, address patient concerns and answer any questions • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment • Build trust, and understand the patient's objectives • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. • Manage and maintain the payment options and policies for patients to uphold the practice's financial integrity. • Understand the practice's policy on working with dental benefit plans and be prepared to educate patients on their dental benefits. • Bill dental insurance, post payments, and claim estimations as required. • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment. • Track patient accounts receivable and outstanding balances to ensure timely payment. • Assist in Practice's collections protocol for all outstanding balances. • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented. • Perform general office duties and other duties as required

Qualifications

* Experience working in a dental office as a Treatment Plan Coordinator, preferred. Will consider someone who works in a dental office in another position.
* Experience working with various dental insurance plans
* Strong verbal and written communication skills
* Bilingual (English/Spanish) preferred

#LI-CN1

#CAR

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