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NCIC Specialist

5 months ago

Wilmington, United States City of Wilmington, NC Full time

The City of Wilmington is an Equal Opportunity Employer.

Position Description

The purpose of this position is to provide clerical support to all sworn and civilian law enforcement personnel including all local and nationwide law enforcement agencies. This is accomplished by monitoring the DCI (Division of Criminal Information) and SBI (State Bureau of Investigations) computers, performing inquiries and entries to the NCIC (National Crime Information Center), answering telephone inquiries to determine the nature and priority of each call, transmitting messages via radio, data terminals, and phone, processing criminal background checks, processing driver license checks, processing warrants and other orders for arrest, preparing correspondences, maintaining records, coping, and faxing documents. Other duties include providing backup assistance for the police department front desk by answering telephone calls and assisting with walk-in citizen requests. Wilmington Police Department operates on a 7-day, 24-hour basis and NCIC Specialists are required to work a variety of schedules including nights, weekends, and holidays.