Crisis Intervention Counselor

3 weeks ago

Louisville, United States Seven Counties Services Full time
Job Description:
Hours may include 3rd shift and weekends.

ESSENTIAL JOB FUNCTIONS

  • Provides crisis and suicide intervention counseling over the telephone to callers needing emergency/crisis assistance, identifies and suggests appropriate organizations and service providers to meet callers' needs, and monitors status of callers' situations through case follow-up.
  • Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.
  • Reviews daily log-sheets and client records to ensure accurate information recording and maintenance.
  • Supervises and monitors the work of a staff of telephone counselors and volunteers to ensure they are providing accurate, quality, crisis assistance, including accurate documentation.
  • Provides crisis intervention and suicide prevention training and consultation to other crisis intervention counselors and volunteers, other service providers, and community groups as requested.
  • Attends and participates in staff and team meetings, providing information relating to the procedures of the crisis intervention counselors and the service they provide.
  • As assigned, provides crisis intervention to community groups traumatized by suicide.

EDUCATION

  • Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study; or,
  • High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Centerstone after completion of training.

EXPERIENCE
  • Minimum of six months experience in social services.
  • Good communication and interpersonal skills.
  • Knowledge of available community resources.
  • Ability to make sound decisions and judgments in stressful or unusual situations.
  • Good supervisory skills and the ability to work in a team environment

PHYSICAL DEMANDS
  • Position has no unusual physical demands.
  • May involve modestly unpleasant situations such as offensive language from callers.

Time Type:
Part time

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.
  • Health & Wellness
    • Medical Coverage
    • Dental Coverage
    • Vision Coverage
    • Flexible Spending Account
    • Health Savings Account
    • Short Term Disability
    • Long Term Disability - Company Paid

  • Financial Wellbeing
    • Competitive Compensation Packages
    • Life Insurance - Company Paid
    • Accidental Death & Dismemberment Insurance - Company Paid
    • 403b Retirement Plan with Company Funded Matching
    • Retirement and Financial Planning Services

  • Career Development and Growth
    • Tuition Assistance Plans
    • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
    • Student Loan Repayment Assistance
    • Clinical Supervision toward licensure and reimbursement for certain license applications
    • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
    • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
    • Leadership Academy for our rising stars, supervisors, and leaders
    • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

  • Work Life Balance
    • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
    • Flexible Work Schedules to promote a Healthy Work Life Balance
    • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

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