Client Advisor

3 weeks ago

Broken Arrow, United States Nelson Nissan Full time
For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

What we offer:
  • Health, dental, vision
  • Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life
  • 401(k) Option with company match
  • Gym Discounts
  • Christmas Club savings plan
  • Paid Volunteer Time Off
  • Paid Time Off

Responsibilities
  • Greet and guide clients as they appear on the lot to proceed into the sales process.
  • Engage in conversation with clients to fully understand their needs and manage expectations.
  • Assist clients in identifying the right vehicle to fulfills their wants and needs.
  • Continuously develop product and sales acumen to become the vehicle expert. Know the in's and the out's of product offerings, optional packages, and the latest technologies.
  • Customize vehicle delivery while ensuring that the client understands the vehicle's operational feature.
  • Follow up daily on all sales leads from a variety of sources using the dealership's Customer Relationship Management System (CRM).
  • Initiate and cultivate enriching and long-lasting relationships with customers.
  • Maintain strong knowledge base of all new vehicle makes and model.
  • Bring your 'A game' along with a positive attitude to work with you every single day.

Qualifications
  • Ability to maintain hardworking, high-energy personality throughout the workday
  • Positive can-do mentality, eager to improve
  • Excellent verbal and written communication skills
  • Ability to thrive in a collaborative team setting
  • Effective listening and communication skills
  • Attention to detail in follow-through and closing skills
  • Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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