Concierge
4 weeks ago
Sereno Canyon is excited to announce the exceptional career opportunity of Concierge. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Concierge:
* Serves as a local information source for guests.
* Provides information about special events within the resort and the surrounding area.
* Maintains adequate supply of brochure rack items in a clean, well-organized manner.
* Answers all incoming calls to the guest service desk.
* Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
* Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
* Incorporates safe work practices in job performance.
* Performs other duties as required.
Minimum Qualifications for the Concierge:
* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
* Regular and reliable attendance.
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