Admissions Spec

* Welcomes patients, clients and visitors, determines the purpose of the visit and directs them to the appropriate person or department.
* Manages the check-in and check-out process, collecting all relevant patient information for services.
* Schedules physician visits according to the facility scheduling guide.
* Promptly and professionally answers telephone calls. Routes calls appropriately offering voicemail or redirection of calls as needed.
* Phones staff to meet visitors and directs visitors to reception.
* Facilitates patient flow and communicates delays with patients and clinical staff.
* Follows all Practice Policies on safety and security; maintains restricted areas.
* Appropriately and courteously screens solicitors for relevance to practice needs.
* Explains financial requirements to patients or responsible parties and collects co-pays as required.
* Responsible for keeping the reception area and office area clean and organized.

The Admissions Specialist coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.