Customer Service Representative

3 weeks ago

Novi, United States Destination Pet Full time
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us

We are looking to add a Customer Service Representative to our team at Paw Prints Inn

CORE RESPONSIBILITES (include but are not limited to):
  • Supports Mission, Vision and Values of Destination Pet.
  • Sells the services and products of the facility to prospective customers.
  • Tours prospective clients and visitors through the facility.
  • Answers the telephone, receives and provides appropriate information according to established procedures.
  • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
  • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
  • Explains company and facility policies to customers in a positive manner.
  • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
  • Escorts pet guests to/from their enclosure and provides water as needed.
  • Operates the Point-of-Sale system.
  • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
  • Completes all required training and attends training sessions as needed/assigned.
  • Treats customers, guests, visitors and co-workers in a professional, courteous manner.
  • Assists other associates as needed.

REQUIREMENTS:

Expertise & Experience:
  • High School Graduate or Equivalent.
  • Minimum of 1-year experience in a customer service role or retail sales experience.
  • Must have ability to resolve problems quickly and professionally.
  • Must have strong communication and interpersonal skills.
  • Customer Service experience a plus.
  • Must have excellent telephone skills.
  • Must be able to utilize a multi-line phone system and work on a computer system.
  • Displays a professional manner at all times.

Physical:
  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

REPORTS TO: General Manager

PERKS: PT Health insurance, PT mental Health, PT telehealth.

PAY: $13.00 - $16.00/hour DOE.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.

At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Wal-Mart Stores , Inc. Full time

    **Job Title:** Customer Service Representative**Location:** Novi, MI**Job Type:** Full-time/Part-time**About the Role:**We are looking for a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will play a critical role in ensuring that our customers have an exceptional...

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Floor & Decor Full time

    In this role, you will be the face of Floor & Decor, interacting with customers on a daily basis and providing them with a positive shopping experience. With an estimated annual salary of $45,000, you will be responsible for managing cash registers, handling customer complaints, and promoting sales.You will work closely with other members of the team to...

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Floor & Decor Full time

    Floor & Decor is seeking a Customer Service Representative to join our team. This role offers an estimated salary of $14-$17 per hour, based on experience and location.In this position, you will be responsible for:Acknowledging and greeting customers with a positive attitudeProviding excellent customer service and resolving any issues that may ariseAnswering...

  • Customer Service Representative

    2 weeks ago

    Novi, Michigan, United States Domino's Pizza LLC Full time

    Job OverviewWe are seeking a motivated and customer-focused individual to excel as a Customer Service Representative at Domino's.This role is ideal for someone who possesses excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Walmart Full time

    **About the Role**As a Customer Service Representative at Walmart, you will be responsible for ensuring that customers have an exceptional shopping experience. This involves providing excellent customer service, answering questions, and resolving any issues that may arise.**Key Responsibilities**Review customer orders, locate and select merchandise on the...

  • Customer Service Representative

    7 months ago

    Novi, United States Gardner-White Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or concerns they may have. This individual will...

  • Customer Service Representative

    3 weeks ago

    Novi, Michigan, United States Zumiez Full time

    Zumiez is hiring a Customer Service Representative to support our retail store operations. As a key member of our team, you will be responsible for providing an exceptional customer experience and ensuring that our customers leave satisfied.About the RoleWe're looking for someone who is warm, friendly, and approachable. You'll be responsible for:Providing...

  • Customer Service Representative

    2 weeks ago

    Novi, Michigan, United States Old Navy Full time

    As a Customer Service Representative at Old Navy, you'll play a critical role in delivering exceptional customer experiences while driving sales and business results.We're seeking individuals who share our commitment to customer satisfaction and are eager to learn. You'll receive comprehensive training on our products, company processes, and sales techniques...

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are seeking a Customer Service Representative to join our team at our location in 41728 W 10 Mile Rd. As a key member of our front of house team, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Job Summary:The ideal candidate will have excellent communication...

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Floor & Decor Full time

    Job Summary: We are looking for a Customer Service Representative to join our team at Floor & Decor. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and supporting our sales efforts.Main Responsibilities:Greet and acknowledge customers with a positive attitudeAssist customers with purchases and...

  • Customer Service Representative

    5 days ago

    Novi, Michigan, United States Sam's Club Full time

    At Sam's Club, we are seeking a talented Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our members. Your primary objective will be to assist customers with their purchasing decisions, process transactions...

  • Customer Service Representative

    2 weeks ago

    Novi, Michigan, United States Aeropostale Full time

    Are you a people person with a passion for fashion? Do you enjoy working in a fast-paced retail environment and building relationships with customers? We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Aeropostale.About the RoleThis is a part-time opportunity that requires flexibility to meet the needs of the...

  • Cashier and Customer Service Representative

    5 days ago

    Novi, Michigan, United States TJ Maxx Full time

    Join our TJ Maxx team as a Cashier and Customer Service Representative! You'll be responsible for providing exceptional customer service, accurately processing transactions, and promoting sales and promotions. Salary: $13-$16 per hour, depending on experience.About the Role:Ring up purchases and process returnsPromote sales and promotionsProvide excellent...

  • Customer Service Representative Position

    5 days ago

    Novi, Michigan, United States Domino's Pizza LLC Full time

    About the Job">As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering excellent customer service, managing customer transactions, and ensuring a clean and welcoming environment for all customers. This is a fantastic opportunity to join a dynamic team and develop your skills in a fast-paced, customer-focused...

  • Customer Service Representative

    1 week ago

    Novi, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Customer Service Representative

    3 weeks ago

    Novi, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Customer Service Representative

    3 weeks ago

    Novi, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Customer Service Representative

    3 weeks ago

    Novi, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Customer Service Representative

    2 months ago

    Novi, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative

    2 months ago

    Novi, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...