Scheduler (45111)

Job Details

Job Location: DHEC DMOB - Spokane, WA

Position Type: Full Time

Education Level: High School

Salary Range: $18.38 - $26.97 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Admin - Clerical

Description

Scheduler - General Cardiology Clinic

Cardiac Study Center/ Pulse Heart Institute, Spokane, WA

Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse Heart Institute, and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients.

Pulse offers a variety of career opportunities throughout our clinic locations. If you're interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Nuclear Imaging)

Environment and Shift details:

This role is full-time, 40 hours/ week, 8-hour Monday - Friday-closed weekends and holidays.

Required Qualifications:

* One year of experience with EMR system.
* Two years of clerical or scheduling experience is preferred but not required.
* Scheduling experience is preferred but not required.

Scheduler Position Summary

This position focuses on efficiently scheduling and coordinating adult patients for vascular outpatient services at Pulse Heart Institute. Key responsibilities include managing appointments across various departments, ensuring smooth patient flow, obtaining the necessary information for tests and procedures, coordinating referrals and insurance authorizations, and providing clerical support to ensure a seamless experience for patients and staff.

At Cardiac Study Center/ Pulse Heart Institute, the Scheduler plays a vital role in our cardiology team's success, focusing on the meticulous organization and coordination of heart failure outpatient services. This pivotal position ensures the seamless scheduling of patient appointments across various departments, enhancing the overall patient experience and operational efficiency. By managing insurance verifications, patient communications, and clerical support, the Scheduler is key to maintaining a smooth and effective patient care environment, contributing significantly to our commitment to high-quality cardiac care.

Scheduler Responsibilities

* Schedule and coordinate patient appointments for heart failure services, ensuring smooth integration with various clinical departments.
* Facilitate patient communication for reminders and follow-ups, enhancing the patient experience and clinic efficiency.
* Oversee insurance verification and authorization to ensure compliance and patient readiness for services.
* Provide comprehensive clerical support, including documentation management and data entry, to support clinic operations.
* Contribute to clinic success by upholding core values, engaging in continuous learning, and adapting to evolving healthcare practices.

Cardiac Study Center/ Pulse Heart Institute - Your new work home

Joining our cardiology outpatient clinic means becoming part of a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions.

Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision we make. Additionally, our dedication to sustainable healthcare practices reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve.

Pay and Benefit Expectations

Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $18.38 and the pay scale is $18.38 - $26.97 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education.

Requisition ID: 45111

Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position sometimes requires travel.

Education/Experience: High School Diploma or general education degree (GED), or equivalent of education and experience required. This position requires a minimum of 2 years previous medical office experience and/or medical assistant training through an accredited vocational-technical training program.

Job Description Certificates and Licenses: No certification or licenses required.

Language Skills: Read and comprehend simple instructions, short correspondence and emails; Write simple correspondence; Effectively present information in one-on-one situation and small group situations to customers, and other employees.

Math Skills: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio and percents. Reasoning Ability: Apply common sense understanding to carry out detailed but uninvolved written or oral instructions; to deal with problems involving a few concrete variables in standardized situations. Ability to identify problems and escalate them.

Knowledge/Abilities: Knowledge of medical office and hospital procedures, skill in operating a computer and other business machines, skill in greeting patients and answering the telephone and dealing with patients in a pleasant and helpful manner, ability to establish and maintain effective working relationships with patients, other employees and the public. Must possess the ability to handle multiple priorities simultaneously while maintaining a pleasant and courteous disposition toward patients and their family members