General Manger

JOB SUMMARY

This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
* Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
* Ensure CHARM service model is fully integrated by FOH Team with every Guest
* Communicate company initiatives and tactics to drive sales and profitability
* Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
* Conduct regular one-on-one's and follow-up with Managers and Team Members.
* Reinforce Team Members' skills and Managers' leadership behaviors.
* Identify and implement strategies to retain the best Team Members.
* Control receiving and inventory levels and report all concerns to Area Coach (AC).
* Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
* Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
* Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.