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Nursing Services Technician

4 months ago


Craig, United States Memorial Regional Health Full time
Essential Functions and Basic Duties

Position Specific Performance Expectations:

  • Greets patients and visitors.
  • Facilitates communication within the unit and organization.
  • Assists the healthcare team in accurately maintaining patient medical records.
  • Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet the physical and emotional needs of the patient.
  • Assists physicians and nurses and/or performs technical procedures as delegated within the scope of practice.
  • Utilize critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, specimen collection.
  • Nursing Services Technician will work through a competency list to include patient care tech skills, documentation, and all treatments or procedures listed above upon orientation to position.
  • Observes and reports any changes in patient condition or behavior to the RN or physician.
  • Assists with patient flow and keeping the department and patient rooms clean, stocked, and orderly.
  • Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and communicating with interdisciplinary teams.
  • Answers the telephone in a polite manner and communicates information to the appropriate personnel or Directs calls to the appropriate person/department.
  • Documents accurately and consciously the needs of the unit.
  • Communicates clearly, honestly, appropriately, and in a timely manner with patients, families, and care team members.
  • Completes documentation with accuracy according to facility guidelines.
  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a fast paced environment.
  • Respects the confidentiality of patient information and adheres to HIPAA and facility guidelines.
  • Demonstrates caring attitudes and behaviors to develop therapeutic relationships.
  • Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable patients.
  • Demonstrates knowledge of facility safety procedures.
  • Performs other duties assigned.

Organization Wide Performance Expectations:

  • Demonstrates commitment to performing according to the CHOICE values of MRH and representing the organization in a positive and professional manner.
  • Maintains patient confidentiality at all times.
  • Upholds regulatory requirements to ensure continual compliance with departmental, hospital, state, and federal regulations and policies.
  • Follows all policies and procedures to ensure a safe environment for patients, public, and staff.
  • Completes annual education, training, in-service, and licensure/certification requirements; attends departmental and organizational staff meetings or reads meeting minutes.
  • Reports to work on time and as scheduled; completes work within designated timeframes.
  • Complies with all employee policies.
  • Establishes and maintains effective verbal and written communication and good working relationships with all patients, staff, and vendors.
  • Utilizes initiative; strives to maintain steady level of productivity; self-motivated; manages activity and time.
  • Actively participates in departmental and facility performance improvement and continuous quality initiatives.

Qualifications

Minimum Requirements:

  • Must be at least 16 years of age (21 for driving positions)
  • Must be able to legally work in the United States
  • Must be able to pass a background check
  • Must be able to pass a drug screen and breath alcohol test (if applicable)
  • Must complete employee health screening

Education/Licensure/Certification:

  • High School Diploma or equivalent preferred
  • Licensed Practice Nurse License, Certified Nursing Aid License, EMT, or Medical Assistant preferred and license must be unencumbered

Experience:

  • Clerical experience preferred
  • Clinical bedside experience preferred

Position Classification: Non-exempt

Compensation Range: $18.03 to $22.99

Benefits: Medical, Dental, Life, Retirement, Paid Time Off