![MCR Hotels](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
2 weeks ago
ESSENTIAL FUNCTIONS:
- Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
- Maintain proper operation of the telephone switchboard.
- Answer guest inquiries about hotel service, facilities, and hours of operation.
- Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
- Respond to guest requests in a timely and professional manner.
- Maintain confidentiality and security of all guests and hotel information.
- Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
- Be aware of all rates, packages, and special promotions.
- Be familiar with all in-house groups and high demand/restricted dates.
- Take all necessary information when taking room reservations and follow rate quoting scenario.
- Be knowledgeable of the front desk computer system.
- Log and deliver packages, mail, and messages.
- Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
- Accurately complete the check-in and checkout process.
- Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
- Restocks front desk area and supplies as required or assigned by immediate supervisor.
- Ability to follow a checklist.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS:
- Must have a positive attitude and willingness to learn.
- Demonstrate the ability to multi-task.
- Demonstrate the ability to be detail oriented.
- Demonstrate the ability to problem solve to effectively deal with internal and external customers.
- Must have basic English verbal and written communication skills.
- Must work well in stressful, high-pressure situations.
- Basic math skills.
- Must have the ability to obtain alcohol awareness certification as required by the State.
- Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
- Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
- Must be able to convey information and ideas clearly.
- Must have a desire to serve all guests.
- Must meet the legal age to serve alcoholic beverages (at select properties).
PREFERRED QUALIFICATIONS:
- Experience in a hotel or a related field.
- Brand knowledge and experience.
Our Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What's in it for you?
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Other details
- Job Family Hotels
- Pay Type Hourly
- Min Hiring Rate $14.00
- Max Hiring Rate $14.00
Apply Now
-
Hotel Front Desk Agent- Night Shift
1 week ago
Spartanburg, United States USA Economy Lodge Full timeJob DescriptionJob DescriptionWe are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Please be advised, this is a night shift only position. 4 days a week at 10 hour shifts. Responsibilities:Register and assign rooms to guestsConfirm phone and...
-
Front Desk Agent
3 weeks ago
Spartanburg, United States MCR Hotels Full timeThe Front Desk Agent at the Residence Inn by Marriott Spartanburg is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...
-
Dental Front Desk Manager
2 months ago
Spartanburg, United States Carolina Smiles Full timeJob DescriptionJob DescriptionSalary: SummaryOur established and thriving private practice on the Eastside of Spartanburg is looking for an experienced dental front desk manager with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has outstanding customer service skills, experience in medical or dental...
-
Dental Front Desk Manager
4 weeks ago
Spartanburg, United States Carolina Smiles Full timeJob DescriptionJob DescriptionSalary: SummaryOur established and thriving private practice on the Eastside of Spartanburg is looking for an experienced dental front desk manager with a commitment to providing exceptional patient care to support our office team. Our ideal candidate has outstanding customer service skills, experience in medical or dental...
-
Front Desk Associate
1 month ago
Spartanburg, United States Southern Dental Alliance Full timeAt Powell Mill Dental Associates, we are a close-knit, family-oriented office seeking a full-time front desk associate. With two loyal doctors and a superb staff, we want to find the perfect person to join our team and share our passion for dentistry. Responsibilities include, but are not limited to: undertaking administrative tasks verifying and...
-
Medical Front Office Receptionist
2 weeks ago
Spartanburg, United States Allergic Disease and Asthma Center Full timeFront Desk Receptionist Overview: **Duties**: - Greet and welcome patients and visitors in a courteous manner - Answer and direct phone calls efficiently - Schedule appointments and manage the front desk calendar - Maintain tidy reception area and ensure cleanliness - Verify insurance information and assist with billing inquiries - Handle patient check-ins...
-
Retail Sales Associate
1 month ago
Spartanburg, United States CubeSmart Full time**Retail Sales Associate (Part-Time)** CAROUSEL_PARAGRAPH * Spartanburg, South Carolina * Customer Service/Retail * 13965 ** Share Job** ** Job Description** **Overview** **At CubeSmart, our culture makes the difference. When we say its whats** ***inside*** **that counts, we are saying you count** **Responsibilities** **What CubeSmart offers:** ...
-
Retail Sales Associate
3 weeks ago
Spartanburg, United States CubeSmart Full time**Retail Sales Associate (Part-Time)** CAROUSEL_PARAGRAPH * Spartanburg, South Carolina * Customer Service/Retail * 13965 ** Share Job** ** Job Description** **Overview** **At CubeSmart, our culture makes the difference. When we say its whats** ***inside*** **that counts, we are saying you count** **Responsibilities** **What CubeSmart offers:** ...
-
Night Auditor
3 weeks ago
Spartanburg, United States Spartanburg Marriott Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Night Auditor
1 month ago
Spartanburg, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Night Auditor
2 weeks ago
Spartanburg, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Night Auditor
1 month ago
Spartanburg, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Receptionist
7 days ago
Spartanburg, United States Spartanburg Housing Full timeJob DescriptionJob DescriptionSpartanburg Housing, formerly Spartanburg Housing Authority provides affordable housing options for the citizens of Spartanburg. Celebrating 85 years, we continually work towards our mission to develop and provide affordable, quality housing options and programs that promote self-sufficiency for area residents. If you are...
-
Licensed Massage Therapist
2 weeks ago
Spartanburg, United States Massage Envy Full timeOverview:Where Better Careers Begin!Massage Envy Spartanburg East Blackstock Rd. Suite B Spartanburg, SC 29301Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your...
-
Licensed Massage Therapist
2 weeks ago
Spartanburg, United States Massage Envy Full timeOverview:Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.Where Better Careers Begin!Massage Envy Spartanburg East Blackstock Rd. Suite B Spartanburg, SC 29301Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the...
-
Licensed Massage Therapist
2 weeks ago
Spartanburg, United States Massage Envy Full timeOverview Where Better Careers Begin! Massage Envy Spartanburg 0695 117 East Blackstock Rd. Suite B Spartanburg, SC 29301 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of...
-
Licensed Massage Therapist
1 month ago
Spartanburg, United States Massage Envy Full timeOverview Where Better Careers Begin!Massage Envy Spartanburg 0695 117 East Blackstock Rd. Suite B Spartanburg, SC 29301 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you...
-
Licensed Massage Therapist
4 weeks ago
Spartanburg, United States Massage Envy Full timeOverview Where Better Careers Begin!Massage Envy Spartanburg 0695 117 East Blackstock Rd. Suite B Spartanburg, SC 29301 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you...
-
Licensed Massage Therapist
3 weeks ago
Spartanburg, United States Massage Envy Full timeOverview Where Better Careers Begin!Massage Envy Spartanburg 0695 117 East Blackstock Rd. Suite B Spartanburg, SC 29301 Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you...
-
Medical Assistant
1 month ago
Spartanburg, United States SUPERIOR HEALTH and Wellness Full timeJob DescriptionJob DescriptionSuperior Healthcare is looking for a Medical Assistant to join our team! This position offers competitive pay, benefits, and in office discounts.The Medical Assistant will be responsible for taking vitals, monitoring patients' blood glucose, blood draws, charting in EHR, minor front desk duties, and supporting the Nurse...