Outreach Pharmacy Specialist Outreach Pharmacy Specialist
2 weeks ago
Location: Chattanooga, TN
Duration: 12 Months
Job Qualifications:
Education
o High School diploma or equivalent.
Experience
o Minimum 2 years of experience in a retail pharmacy and strong clinical drug therapy knowledge.
o Call Center experience preferred.
o Knowledge in pharmacy/medical terms.
Skills/Certifications
o National Certification as pharmacy technician (PTCB) required.
o Interpersonal/organizational/technical skills required.
o Technical proficiency in PC-based software programs (Word, Excel, Outlook, other internal systems).
**Must reside in TN or contiguous counties.**
o Written and oral TELEPHONIC communication skills are required.
o Ability to work independently on multiple tasks involving critical deadlines with little or no supervision as well as part of a team.
o Must be able to handle multiple tasks simultaneously, work independently and as part of a team.
o Knowledge of hypertension treatment and diabetes treatment preferred.
Quals--
All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.
Job Profile Summary:
The Outreach Pharmacy Specialist is responsible for outbound calling to members, providers and pharmacies in an effort to improve HEDIS metrics. The project specialists will be responsible for calling members with gaps for Medication Adherence to improve HEDIS. Other types of outbound calls to members, providers, and pharmacies may be assigned. This position may include updating, maintaining and monitoring pharmacy information distributed to external and internal customers. This includes pharmacy information and pharmacy tools placed on the company web site and the processes involved to have information placed on the company web site.
Job Duties:
o Conduct outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed.
o Encourage and motivate members to become compliant by refilling their prescriptions and/or coordinating the needed appointments with provider offices
o Receive provider and member pharmacy problems/complaints and escalate to appropriate management staff.
o Document all pertinent data, complete daily tracking, reporting/activity as requested in Care Communication Management System (CCMS).
o Perform data analysis as assigned.
o Maintain proper workflow while meeting departmental goals for timeliness.
o Fax and/or mail provider and member communications as directed.
o Respond to inquiries from providers, members, family, and internal staff.
o Participate in meetings/committees as requested.
o Organize and prioritize multiple tasks and deadlines; work under moderate/minimal supervision.
o Responsible for timely review of updates to drug information and drugs lists.
o Complete various projects thoroughly, accurately and timely as assigned by management.
o Implement processes involved in communication distribution to members and providers.
o Lend clerical support to other departmental members as requested.
o Other duties as directed by management to accomplish department goals.
#TB_HL
-
Outreach Pharmacy Specialist
2 weeks ago
Chattanooga, United States Global Channel Management, Inc Full timeOutreach Pharmacy Specialist needs 2 years of experience in a retail pharmacy and strong clinical drug therapy knowledge. o Call Center experience Outreach Pharmacy Specialist requires: Within TN, surrounding counties Minimum 2 years of experience in a retail pharmacy and strong clinical drug therapy knowledge. o Call...
-
Pharmacy Lab Technician
1 week ago
Chattanooga, United States MedRock Pharmacy Full time*Pharmacy Lab Technician* Medrock Pharmacy – Chattanooga, TN*Position Overview:*MedRock pharmacy is looking for a motivated individual who *values team work, focus on growing the company and provide unique knowledge and experience*.MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients...
-
Pharmacy Lab Technician
1 week ago
Chattanooga, United States MedRock Pharmacy Full time*Pharmacy Lab Technician* Medrock Pharmacy – Chattanooga, TN*Position Overview:*MedRock pharmacy is looking for a motivated individual who *values team work, focus on growing the company and provide unique knowledge and experience*.MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients...
-
Pharmacy Lab Technician
3 days ago
Chattanooga, United States Medrock Pharmacy Full timePharmacy Lab Technician Medrock Pharmacy - Chattanooga, TN Position Overview: MedRock pharmacy is looking for a motivated individual who values team work, focus on growing the company and provide unique knowledge and experience . MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients lives...
-
Pharmacy Lab Technician
1 week ago
Chattanooga, TN, United States MedRock Pharmacy Full timePharmacy Lab Technician* Medrock Pharmacy – Chattanooga, TN *MedRock pharmacy is looking for a motivated individual who *values team work, focus on growing the company and provide unique knowledge and experience*. MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients lives through...
-
Pharmacy Lab Technician
1 week ago
Chattanooga, TN, United States MedRock Pharmacy Full time*Pharmacy Lab Technician* Medrock Pharmacy – Chattanooga, TN *Position Overview:* MedRock pharmacy is looking for a motivated individual who *values team work, focus on growing the company and provide unique knowledge and experience*. MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients...
-
Pharmacy Lab Technician
1 week ago
Chattanooga, TN, United States MedRock Pharmacy Full time*Pharmacy Lab Technician* Medrock Pharmacy – Chattanooga, TN *Position Overview:* MedRock pharmacy is looking for a motivated individual who *values team work, focus on growing the company and provide unique knowledge and experience*. MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients...
-
Pharmacy Lab Technician
1 week ago
Chattanooga, TN, United States MedRock Pharmacy Full time*Pharmacy Lab Technician* Medrock Pharmacy – Chattanooga, TN*Position Overview:*MedRock pharmacy is looking for a motivated individual who *values team work, focus on growing the company and provide unique knowledge and experience*.MedRock is a full-service pharmacy with a focus on dermatology products, our mission is to improve the quality of patients...
-
Pharmacy Technician
4 days ago
Chattanooga, United States Global Channel Management Full timeAbout the job Pharmacy Technician Pharmacy Technician needs 1+ years experience Pharmacy Technician requires: May be required to implement a COVID-19 vaccine mandate. National Certification as Pharmacy Technician (PTCB) Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Must be a team player, be organized and have the ability to handle...
-
Pharmacy Technician
5 hours ago
Chattanooga, United States Global Channel Management Full timePharmacy Technician needs 1+ years' experience Pharmacy Technician requires: •May be required to implement a COVID-19 vaccine mandate. •National Certification as Pharmacy Technician (PTCB) •Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) • Must be a team player, be organized and have the ability to handle multiple projects •...
-
Certified Pharmacy Tech-Children's Pharmacy-PRN
3 hours ago
Chattanooga, United States Medicine Journal Full timeJob Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Certified Pharmacy Technicians are responsible for performing duties to assist the Pharmacist in medication preparation and distribution. Those duties consist of, but are not...
-
Certified Pharmacy Tech-Main Pharmacy-PRN
4 days ago
Chattanooga, United States Medicine Journal Full timeJob Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Certified Pharmacy Technicians are responsible for performing duties to assist the Pharmacist in medication preparation and distribution. Those duties consist of, but are not...
-
Pharmacy Resident PGY2
2 weeks ago
Chattanooga, United States Erlanger Health Full timeJob Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The Pharmacy Resident is responsible for performance of duties within an education/work environment. The Resident performs clinical and staff duties in the Inpatient areas. This...
-
Pharmacy Resident PGY2
2 weeks ago
Chattanooga, United States Medicine Journal Full timeJob Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The Pharmacy Resident is responsible for performance of duties within an education/work environment. The Resident performs clinical and staff duties in the Inpatient areas. This is...
-
Pharmacy Resident PGY2
1 week ago
Chattanooga, United States Medicine Journal Full timeJob Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The Pharmacy Resident is responsible for performance of duties within an education/work environment. The Resident performs clinical and staff duties in the Inpatient areas. This is...
-
Pharmacy Resident PGY2
3 days ago
Chattanooga, United States Medicine Journal Full timeJob Summary: The employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The Pharmacy Resident is responsible for performance of duties within an education/work environment. The Resident performs clinical and staff duties in the Inpatient areas. This is...
-
Dist Suppt Pharmacist PT
2 weeks ago
Chattanooga, United States CVS Pharmacy, Inc. Full timeAs a Staff Pharmacist, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Staff Pharmacist, Pharmacist, Support Staff, Quality Assurance, Customer Service, Pharmacy Technician,...
-
Entry Level Community Outreach Associate
1 week ago
Chattanooga, United States Apex Solutions Full timeAt Apex Solutions, we believe in the power of community and are dedicated to fostering connections, raising awareness, and driving meaningful change. As an Entry-Level Community Outreach Associate, you'll play a vital role in making a positive impact in our community. Responsibilities: As an Entry-Level Community Outreach Associate, your responsibilities...
-
Certified Pharmacy Tech-IV
1 month ago
Chattanooga, United States Erlanger Health System Full timeThe employee must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Certified Pharmacy Technicians with an IV room designation are responsible for performing duties to assist the Pharmacist in medication preparation and distribution. Those duties consist of,...
-
Local Pharmacy Tech- Pharmacy
5 days ago
Chattanooga, TN, United States Food City Full timeSuccessful completion of the Course Work and Examination for Certification from the PTCB or ICPT Pharmacy Certification Boards. This refers primarily to new telephone prescriptions.) Answer telephone and handle questions that do not require a pharmacists expertise or judgment. Receive written prescriptions or telephone refill requests. Enter data into...