Guest Room Attendant

4 weeks ago

Shiloh, United States Denco Family Full time
Job Details

Job Location
IL- Shiloh- 62269- Holiday Inn Express & Suites 7845 - Shiloh, IL

Salary Range
$15.50 - $19.00 Hourly

Description

Holiday Inn Express and Suites located in Shiloh, IL is seeking a diligent Hotel Housekeeper who will keep our hotel looking its absolute best. You will work with a team of cleaning professionals. Our ideal Hotel Housekeeper has a keen eye for detail while handling vacuuming, dusting, mopping, and sweeping duties. Our hotel staff prides itself on providing outstanding hospitality to our guests, and your housekeeping services are a significant part of this. Candidates with prior cleaning experience are preferred, but we are willing to train hardworking people who are team players

Essential Duties and Responsibilities:
  • Promotes Company Mission, Vision and Core Values.
  • Responsible for the cleaning of corridors, guest areas, service areas and linen closets.
  • Empty housekeepers' trash and linen bags.
  • Deposits linen down chute and carries trash to the dumpster.
  • Vacuum public areas, corridors and/or guestrooms.
  • Delivers rollaway and cribs to guestrooms.
  • Turn mattresses as directed by management.
  • Stocks supplies needed for linen closets.
  • Sweeps and mops service landings.
  • Mops vending machine areas and keeps machines clean.
  • Check all public restrooms for cleanliness several times daily.
  • Check each floor to make sure fire doors are open.
  • Check elevators for cleanliness.
  • Assists with luggage handling.
  • Cleans rooms when needed.
  • Change bed linen daily.
  • Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
  • Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
  • Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
  • Make sure that the standard room set-up is complied with.
  • Report immediately all damage found in a room.
  • Report immediately all missing items in the room. Report immediately personal guest items found in vacant rooms.
  • Notify Housekeeping Supervisor of all rollaways or cribs in rooms for pick-up and storage.
  • Take responsibility for the pass key and make sure it is turned in daily.
  • Turn in immediately all "lost and found" items to the supervisor.
  • Checks lights and changes bulbs.
  • Maintains outside grounds daily.
  • Assists in the unloading of deliveries and the proper storage of such.
  • Maintenance of the marquee.
  • Responsible for laundry: Removes stains from badly soiled linen, Operates washers and dryers properly, Folds all linens to hotel standards, Washes banquet and kitchen laundry, Washes bedspreads, bed pads, and blankets per instructions, Keeps the laundry area neat and clean.
  • Handles all laundry chemical products properly and advises the Housekeeper of inventory levels.
  • Assists other Housekeepers in other areas when laundry is slow or work is caught up.
  • Performs any other duties as assigned by supervisors.
  • Adheres to all company policies & procedures & brand standards.
  • Other duties may be assigned depending on business needs.

Employee Benefits
  • We offer 401k, Medical, Dental & Vision Insurance full-time employees.
  • Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants
  • Employee Referral Bonus - refer a friend and get paid
  • Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances.
  • Advancement - On-the-job skills training to prepare employees for upward mobility opportunities.

Qualifications

Qualifications/Requirements:
  • Must have knowledge of hotel housekeeping and cleaning techniques.
  • Must have the ability to lift, bend, move heavy equipment, and remain on one's feet for extended periods of time.
  • Must have good communication skills, Spanish speaking skills a plus.
  • Must be team oriented and dedicated to providing excellent service and ensuring that the brands highest standards are met. Each team member is considered a salesperson for the property.
  • Must be able to work any day of the week including weekends and holidays.
  • Any hotel employee may be asked to use their personal vehicle for business purposes at any time.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.

Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.

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