Customer Service Representative Dispatcher

4 weeks ago


Waynesboro, United States Mr. Rooter of Waynesboro Full time

In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives. It’s just the plumbing that’s made us famous.

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.  

If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts  
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:

  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up


*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.



  • Waynesboro, United States Shentel Full time

    Customer Service Representative Blacksburg, VA, USA ● Carlisle, PA 17013, USA ● Edinburg, VA 22824, USA ● Front Royal, VA 22630, USA ● Harrisonburg, VA, USA ● Lancaster, PA, USA ● Lynchburg, VA, USA ● Moneta, VA 24121, USA ● Radford, VA, USA ● Roanoke, VA, USA ● Rustburg, VA 24588, USA ● Salem, VA 24153, USA ● Staunton, VA...


  • Waynesboro, United States Shentel Full time

    Customer Service Representative Appomattox, VA 24522, USA ● Blacksburg, VA, USA ● Buckhannon, WV 26201, USA ● Christiansburg, VA 24073, USA ● Clarksburg, WV, USA ● Covington, VA 24426, USA ● Edinburg, VA 22824, USA ● Fairmont, WV 26554, USA ● Lebanon, VA 24266, USA ● Lynchburg, VA, USA ● Moneta, VA 24121, USA ● Morgantown, WV, USA...


  • Waynesboro, United States ThompsonGas Full time

    ThompsonGas is the nations fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change,...


  • Waynesboro, United States Waynesboro Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionWaynesboro Chrysler Dodge Jeep Ram is currently expanding and looking for dedicated and hardworking Call Center Representatives to join our team.  Great Earning Potential!  As a family-owned business, we believe that the foundation of success starts with its people.  We focus on developing and escalating the brightest stars...


  • Waynesboro, United States Waynesboro Chrysler Dodge Jeep Ram Full time

    Job DescriptionJob DescriptionWaynesboro Chrysler Dodge Jeep Ram is currently expanding and looking for dedicated and hardworking Call Center Representatives to join our team.  Great Earning Potential!  As a family-owned business, we believe that the foundation of success starts with its people.  We focus on developing and escalating the brightest stars...


  • Waynesboro, United States Blue Ridge Beverage Company Inc Full time

    **Service Representative (CDL-A) Waynesboro, VA** PURPOSE Blue Ridge Beverage Company, Inc., located in Central and Southwest VA, is a large beverage distribution company seeking a full-time **SERVICE REPRESENTATIVE (CDL-A)** for our Waynesboro division. The individual in this position requires a CDL-A and will be responsible for delivering pre-sold...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    **Benefits/Perks**: - Comprehensive health insurance - Life insurance - 401k with company match - Profit Sharing - Generous paid time off, including vacations and holidays - Employee appreciation events, such as lunches and happy hours - Stocked breakroom with snacks and beverages - Professional development and training opportunities and continuing...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    Job DescriptionJob DescriptionBenefits/Perks:Comprehensive health insuranceLife insurance401k with company matchProfit SharingGenerous paid time off, including vacations and holidaysEmployee appreciation events, such as lunches and happy hoursStocked breakroom with snacks and beveragesProfessional development and training opportunities and continuing...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    Job DescriptionJob DescriptionBenefits/Perks:Comprehensive health insuranceLife insurance401k with company matchProfit SharingGenerous paid time off, including vacations and holidaysEmployee appreciation events, such as lunches and happy hoursStocked breakroom with snacks and beveragesProfessional development and training opportunities and continuing...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    Job DescriptionJob DescriptionBenefits/Perks:Comprehensive health insuranceLife insurance401k with company matchProfit SharingGenerous paid time off, including vacations and holidaysEmployee appreciation events, such as lunches and happy hoursStocked breakroom with snacks and beveragesProfessional development and training opportunities and continuing...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryHealth insurancePaid time offProfit sharingTraining & developmentMission of the Personal Lines Account ManagerTo serve and grow the book of clients assigned to you by providing extraordinary service, educating the customer, identifying revenue...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryHealth insurancePaid time offProfit sharingTraining & developmentMission of the Personal Lines Account ManagerTo serve and grow the book of clients assigned to you by providing extraordinary service, educating the customer, identifying revenue...


  • Waynesboro, United States Weaver Insurance and Financial Advisors Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryHealth insurancePaid time offProfit sharingTraining & developmentMission of the Personal Lines Account ManagerTo serve and grow the book of clients assigned to you by providing extraordinary service, educating the customer, identifying revenue...


  • Waynesboro, United States Antrim Insurance Agency Full time

    Job Summary: **Responsibilities**: - Serve as the primary point of contact for clients, providing timely and accurate assistance with policy inquiries, coverage questions, and claims processing. - Develop and maintain relationships with clients to understand their insurance needs. - Educate clients on available insurance products and coverage options to...


  • Waynesboro, United States R. Patrick Blevins - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...


  • Waynesboro, United States R. Patrick Blevins - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...


  • Waynesboro, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food. To our team members, Zaxby's is an indescribably great place to work! Cooks are directly responsible for creating great guest experiences by consistently serving...


  • Waynesboro, United States Paul Thigpen Ford of Waynesboro Full time

    Job DescriptionJob DescriptionCurrently looking for an experience Parts Counter associate for our growing automotive group.  If you have a working knowledge of auto parts and repair coupled with exceptional customer service, we would love to hear from you.Pay will be dependent upon experience!BENEFITSWe provide a positive, professional work environment...


  • Waynesboro, United States Cintas Full time

    **Requisition Number:** 170871 **Job Description** Cintas is seeking an Eye Wash Service Sales Representative - First Aid and Safety. Responsibilities include servicing and maintaining our customers' eye wash stations using our top-of-the-line service equipment; educating our customers on our products and services and upselling to help ensure OSHA...


  • Waynesboro, Virginia, United States Stericycle Full time

    About Us:Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of...