Ready Relief Shelter Overnight Staff

4 days ago

Portland, United States Sunstone Way Full time
Job Title: Overnight Ready Relief Shelter Staff - FT

Department: Houseless Intervention Services

Reports to: On-call Manager

Salary Grade/Level/Family/Range: $25.75/hour, Step I, FY 2024-25.

Effective Date: 1-Jul-24

FLSA Classification:Non-exempt / Hourly

AFSCME Represented

Job Summary: This position is a full-time position with variable sites. Working at multiple sites assigned by the on-call manager based on staff levels and need.

SHIFT 1: Up to 5 days a week 40 hours. Shift times will vary but always stay between 7:30am-9:30pm

SHIFT 2: Up to 5 days a week 40 hours. Shift times will vary but always stay between 8:30pm-8:30am

Ready Relief Shelter Staff - FT is responsible for maintaining a safe and clean environment for shelter staff and participants. Supports the program staffing levels and operations. Requires a willingness to take direction and initiative to complete tasks.

Duties/Responsibilities:
  • Site:
    • Perform perimeter checks and walks, ensuring safety of the site
    • Ensuring the quality and cleanliness of facilities
    • Maintaining the gates hack/door/check in area
    • Monitor participants
    • Being present in shelter, active and alert.
    • Checking in with staff and leadership for ongoing tasks
  • Facilities:
    • Maintain safe environment for shelter staff and participants.
    • Maintain effective communication with all staff, programs, and community partners.
    • Ensure that all areas utilized by shelter participants and staff are clean, organized, and left in an orderly manner during and after each shift. This may include, but not limited to, cleaning waste, soiled clothing, dirty dishes, etc.
    • Recording daily site notes, detailing the events of your shift so the next shift can reference back for consistency.
  • Staffing:
    • Arrive to scheduled shifts on time, take a full 1-hour lunch break, and work the entire shift. (All shifts assigned/accepted are required t
    • attend as defined by primary job duties)
    • Attend supervisions, trainings, staff meetings & any appropriate community professional meetings.
    • Engaging in shelter tasks and remaining present on site for entire shift. Attend and participate in all relevant trainings as directed by the training and safety manager and site leadership
    • Participate in daily crossover meetings.
    • Communicate with Behavioral Health Specialist and additional wrap around team members with pertinent information.
    • Projects as requested/assigned.
    • Answering phone calls.
    • Adhere to all state and federal privacy and security regulations applicable to the program, and to Sunstone Way, hereinafter referred to as The Company's policies and agreements regarding confidentiality, privacy, and security.

Preferred Experience:
  • 1-2 years' experience working with vulnerable populations and/or lived experience, or at least 6 months' experience at Sunstone Way working at least 20+ hours a week.
  • Client information databases.
  • Direct administrative or support services.

Preferred Education:
  • Bachelor's Degree in Social Work, Psychology, or another related field (Preferred).
  • Other relevant certification or training.
  • Lived experience.

Required Skills/Abilities:
  • Possess an understanding of Housing First and Harm Reduction models.
  • Be able to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
  • Maintain professional and appropriate boundaries.
  • Attend all scheduled shifts assigned/accepted in compliance with attendance policies

Additional eligibility requirements:
  • Sufficient manual dexterity and physical ability to perform assigned tasks.
  • Must be able to pass a background check upon offer.
  • Must be able to work in a drug-free environment.
  • Regular and reliable attendance to all required shifts.

Work environment:

Working indoors and outdoors in heat and cold | Slippery and uneven walking surfaces | Working in close proximity to others | Exposure to offensive odors

Physical Requirements:

Ability to lift up to 50lbs | Bending, stooping, reaching | Sitting for extended periods of time | Standing for extended periods of time

Travel required:

Will be at different shelter site locations. Must be present on all locations as scheduled

Required Competencies
  • Accountability - Accepts personal responsibility for the quality and timeliness of their work. engages with and presents all documentation in good faith, accurately, and within Agency standards and ethics. Acknowledges and corrects mistakes. Doesn't make excuses for errors or problems.
  • Attendance/Punctuality/ Dependability - Comes to work on time every day. Is fully prepared and ready to work at beginning of work schedule and continues until workday is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedule. Informs supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early.
  • Initiative - Takes prompt action to accomplish tasks and meet goals and objectives.
  • Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring company policies and all regulatory requirements.
  • Service Orientation - Applies effective interpersonal and problem-solving skills when responding to participants.
  • Computer Skills - Uses computers, cell phones, software applications, databases, and automated systems to accomplish work.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
  • Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

SHIFT 1: Up to 5 days a week 40 hours. Shift times will vary but always stay between 7:30am-9:30pm
SHIFT 2: Up to 5 days a week 40 hours. Shift times will vary but always stay between 8:30pm-8:30am
Full-time
40 hours per week

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