Customer Support Technician
4 days ago
We are seeking a motivated and customer-focused individual to join our team. This role combines exceptional customer service skills with a strong ability to drive transition and close out acquired companies. You will be the first point of contact for our customers, addressing inquiries, resolving issues, and promoting products or services that meet their needs.
Customer Support:
- Respond promptly to customer inquiries via phone, email, or live chat.
- Resolve customer complaints with patience and professionalism, ensuring a positive experience
- Work closely with other departments to ensure a seamless customer experience.
- Share customer insights and trends with the team to improve processes and offerings.
Technical Support:
- Respond promptly to user-reported IT issues via ticketing systems, phone, or in-person support.
- Diagnose and resolve hardware, software, and network connectivity problems.
- Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices.
- Provide training to users on software applications and IT best practices.
- Create and update user-friendly documentation for common issues and procedures.
Qualifications:
- Associate or bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience
- 1-3 years in a desktop support or IT help desk role
- Strong knowledge of Windows and macOS operating systems.
- Proficiency in troubleshooting hardware, software, and network issues.
- Familiarity with Active Directory, Microsoft Office Suite, and IT ticketing systems.
- Excellent communication and customer service skills.
- Ability to prioritize tasks in a fast-paced environment.
- Certifications (Preferred):
- CompTIA A+
- Microsoft Certified: Modern Desktop Administrator Associate
- ITIL Foundation
bhammernik@c4techservices.com
-
Customer Support Technician
3 days ago
Plymouth, United States C4 Technical Services Full timeCustomer Support Technician We are seeking a motivated and customer-focused individual to join our team. This role combines exceptional customer service skills with a strong ability to drive transition and close out acquired companies. You will be the first point of contact for our customers, addressing inquiries, resolving issues, and promoting products or...
-
Customer Support
2 weeks ago
Plymouth, United States Emser Tile Full timeJob DetailsJob LocationMinneapolis - Plymouth, MNPosition TypeFull TimeDescriptionKey ResponsibilitiesAssist in day-to-day functioning of branch.Greet customers warmly and ascertain reason for visiting.Build relationships with contractors. Answer all calls to Branch promptly and assist accordingly.Direct customers to the appropriate team member.Use...
-
Customer Support
2 weeks ago
Plymouth, United States Emser Tile Full timeJob DetailsJob LocationMinneapolis - Plymouth, MNPosition TypeFull TimeDescriptionKey ResponsibilitiesAssist in day-to-day functioning of branch.Greet customers warmly and ascertain reason for visiting.Build relationships with contractors. Answer all calls to Branch promptly and assist accordingly.Direct customers to the appropriate team member.Use...
-
IS CUSTOMER SUPPORT SUPERVISOR
3 weeks ago
Plymouth, United States Disability Solutions Full timeProductivity, IncIndustrial Supply Customer Support SupervisorProductivity, Inc is a machine tool distributor headquartered in Plymouth, MN. In addition to providing metalworking equipment, we supply our customers with related tooling as well as safety and industrial supplies.As our Industrial Supply Customer Support Supervisor, you will provide day-to-day...
-
IS CUSTOMER SUPPORT SUPERVISOR
4 weeks ago
Plymouth, United States Productivity Inc Full timeJob DescriptionJob DescriptionProductivity, IncIndustrial Supply – Customer Support SupervisorProductivity, Inc is a machine tool distributor headquartered in Plymouth, MN. In addition to providing metalworking equipment, we supply our customers with related tooling as well as safety and industrial supplies.As our Industrial Supply Customer Support...
-
Skilled Equipment Technician
3 weeks ago
Plymouth, Michigan, United States Crown Equipment Full timeCrown Equipment Corporation is a world leader in lift truck manufacturing, with local support on a global scale. We offer a wide variety of quality material handling equipment, fleet management solutions, and support services to meet our customers' needs.As a knowledgeable and customer-focused technician, you will have the opportunity to troubleshoot,...
-
IT Support Technician
6 days ago
Plymouth, United States InfiCare Solutions Full time $18 - $20Service desk Engineer 2 rolesLearn more about the general tasks related to this opportunity below, as well as required skills.Contract to hire 5-6 MonthsOnsite role to be worked from Plymouth MA-100%Experience 0 to 5 yearsYou might really grab our attention if you can:· 2- 3 years of Phone support experience Mandatory· 3+ years of Windows Technical Service...
-
Maintenance Technician
4 weeks ago
Plymouth, United States Productivity Inc Full timeJob DescriptionJob DescriptionCNC Field Maintenance TechnicianOur CNC Field Maintenance Technicians contribute to Productivity's success by keeping our customers' CNC machine tools running at peak operating levels. The customers we serve rely on the Productivity Service team to repair, inspect, and troubleshoot their metal manufacturing equipment.$32...
-
Pharmacy Technician
7 months ago
Plymouth, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...
-
ADAS Technician
3 weeks ago
Plymouth, United States Luther Automotive Services Full timeDescription of the role:The ADAS Technician at Luther Automotive Services is responsible for conducting analysis, diagnosis, maintenance, and repairs related to Advanced Driver Assistance Systems. This includes working with cutting-edge technology such as lane keeping assist, adaptive cruise control, collision avoidance systems, and more. As an integral part...
-
Service Customer Disptach Representative
6 days ago
Plymouth, United States TEKsystems Full timeTEKsystems is actively hiring for Service Dispatchers in Bloomington and Plymouth! Description: Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance Inspections. Dispatchers will work directly with technicians, field leaders, and use routing software to build optimized schedules for technicians in...
-
Residential HVAC Technician
7 days ago
Plymouth, Wisconsin, United States Greg Steger Heating and Air Full timeCareer OpportunitiesJoin our team as a Residential HVAC Technician at Greg Steger Heating and Air in Plymouth, WI.Why Choose Us:We offer a competitive salary range of $40,000 - $55,000 per yearA comprehensive benefits packageOngoing training and development opportunitiesAbout the RoleThis is a full-time position that involves installing new heating and...
-
Fire Alarm Technician
2 months ago
Plymouth, United States Professional Partners Group Full timeJob DescriptionJob DescriptionLead Fire Alarm Field TechnicianPlymouth, MN$70,000 - $90,000You will play a crucial role in ensuring the optimal performance of our building automation systems. The main function of this position is the servicing of fire alarm systems and technical support/service calls to customers for in the Minneapolis MN regional...
-
Patient Care Technician
3 months ago
Plymouth, United States GTT, LLC Full timeATTENTION: Only accepting non-local / traveler candidates. Our client is not considering local candidates living within 50 miles of Plymouth. Job Title: Patient Care Technician Contract Duration: 8 weeks Pay range: $30 to 31/hr Job Type: Onsite Description: Are you passionate about making a difference in the lives of others? Join our team as a Dialysis...
-
Tire Technician Specialist
3 weeks ago
Plymouth, Indiana, United States Monteith Tire of Goshen Inc. Full timeWe are Monteith Tire of Goshen Inc., a leading provider of tire sales and automotive repair services in the Tri-State region.We are seeking highly motivated and skilled individuals to join our team as Tire Technicians.This is an entry-level position with career advancement potential for those who are passionate about delivering exceptional customer service...
-
Assistant Technician
2 weeks ago
Plymouth, United States Divert Full timeAbout DivertDivert, Inc. is an impact technology company on a mission to Protect the Value of Food™. Founded in 2007, the company creates advanced technologies and sustainable infrastructure to eliminate wasted food, driving social and environmental impact. Divert provides an end-to-end solution that leverages data to prevent waste, facilitates edible food...
-
Assistant Technician
3 weeks ago
Plymouth, United States Divert Full timeAbout DivertDivert, Inc. is an impact technology company on a mission to Protect the Value of Food™. Founded in 2007, the company creates advanced technologies and sustainable infrastructure to eliminate wasted food, driving social and environmental impact. Divert provides an end-to-end solution that leverages data to prevent waste, facilitates edible food...
-
Field Technician
3 weeks ago
Plymouth, United States Midco Full timeDescription$2,500 hiring bonus! $20 per hour starting pay! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and...
-
Patient Care Technician Specialist
3 weeks ago
Plymouth, Massachusetts, United States GTT, LLC Full timeJob Title: Patient Care Technician SpecialistEstimated Salary: $30,000 - $31,600 per 8 weeks (approx. $37.50 - $39.50 per hour)GTT, LLC is seeking a skilled Dialysis Patient Care Technician to join our team. As a Patient Care Technician Specialist, you will deliver high-quality dialysis care to patients in a compassionate and professional...
-
Sprinkler Service Technician
4 weeks ago
Plymouth, United States Johnson Controls Full time***Sign-on bonus available***What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include...