Associate Director, Mental Health Services
2 months ago
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
9:00 A.M - 5:00 P.M
Job Description
PURPOSE OF POSITION:
To oversee the Ryan White MHV Programs operations, administrative, and data collection.
AREAS OF RESPONSIBILITIES:
Ryan White MHV Program and Paul Paroski administrative support
SUMMARYOF DUTIES AND RESPONSIBILITIES:
• Oversee the activity of the MHV Program staff in a variety of roles, including but not limited to: Addiction Counselor, Wellness Counselor, and Creative Arts Therapist.
• Coordinate with Behavioral Health with interdepartmental resources (Social Work, and Psychology).
• Analyze functions and make recommendations for changes in work assignments and workflow
• Work closely with Administration in assessing the needs of the programs and make changes or recommendations for changes.
• Complete performance appraisals and participate in development of performance appraisals on all staff.
• Provide oversight of data collection and processing of weekly, monthly and annual reports.
• Implement and monitor controls to insure timely closing of visits, validity of statistics, timely data entry and timely submission of reports.
• Assign projects based on workflow priorities and availability of staff.
• Recommend changes in workflow to enhance workflow, data collection and entry.
• Approve and schedule requests for time off to insure adequate staffing.
• Initiate disciplinary action when needed.
• Plan, develop and coordinate training programs for staff as needed.
• Addressing patients' complaints to ensure patient satisfaction.
• Represent Ambulatory Care at internal or external meetings when requested.
• Ensure compliance with Woodhull Medical Center Policies & Procedures and Joint Commission standards.
• Review Denial Reports for accuracy and take corrective measures to reduce denials and for purpose of ensuring staff is complying with Check 12 method of registration.
• Assist in preparing policies and provide recommendations, as needed.
• Ensure accuracy of new templates, blockings and changes.
• Assist in preparing program budgets.
• Participate in various departmental initiatives to improve revenue and volume.
• Other duties as assigned by the Deputy Director.
Minimum Qualifications
1. Master's Degree in Public Administration, Public Health, Health Care Specialization, Social Work, Psychology or related field; and
2. Three (3) years of increasingly responsible experience in hospital or regulatory agency administration, with particular emphasis on development and evaluation of mental health delivery services; or
3. Possession of a valid license and current registration to practice in a mental health field issued by the New York State Education Department (NYSED).
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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