Assistant Front Office Manager

2 weeks ago


Dallas, United States Omni Hotels Full time

Overview

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description

To work closely with Director of Front Office Operations to ensure maximum Front Office operating efficiency during the evening hours.

Responsibilities

* Handle all training with associates to ensure Omni Standards.
* Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning.
* Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints.
* Be very familiar with the hotel computer system for training maintenance and trouble shooting.
* Complete weekly supply inventories to ensure adequate pars of such.
* Complete rate discrepancy report and make needed changes.
* Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc.
* Prepare group information sheets.
* Complete check-out with balance report.
* Complete credit check daily.
* Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
* Assure knowledge and training of Marketing Programs of company and hotel.
* Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced.

Qualifications

* Previous luxury hotel experience is required.
* Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
* Ability to stand for the entire scheduled shift.
* Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
* Four year college degree, preferably in the hospitality industry
* Knowledge of Property Management Systems and related computer programs
* Strong knowledge of Microsoft Office Software.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.



  • Dallas, United States Omni Hotels & Resorts Full time

    To work closely with Director of Front Office Operations to ensure maximum Front Office operating efficiency during the evening hours. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department mana Office Manager, Manager, Office, Assistant, Business Services


  • Dallas, United States Omni Hotels & Resorts Full time

    To work closely with Director of Front Office Operations to ensure maximum Front Office operating efficiency during the evening hours. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department mana Office Manager, Manager, Office, Assistant, Hotel, Business Services, Omni


  • Dallas, Texas, United States Omni Hotels & Resorts Full time

    Overview: Dallas Hotel     The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of...


  • Dallas, United States Holiday Inn Express & Suites North Dallas at Preston Full time

    Our Front Office Manager will not only provide excellent guest service but will lead a team of service rockstars! Supervises the Front Desk, Reservations, Bell Desk, and Guest Services to ensure the highest standard of courteous service is met. The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate...


  • Dallas, Texas, United States Holiday Inn Express & Suites North Dallas at Preston Full time

    Our Front Office Manager will not only provide excellent guest service but will lead a team of service rockstars Supervises the Front Desk, Reservations, Bell Desk, and Guest Services to ensure the highest standard of courteous service is met.The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate...


  • Dallas, United States Element Dallas Downtown East Full time

    Our Front Office Manager will not only provide excellent guest service but will lead a team of service rockstars! Supervises the Front Desk, Reservations, Bell Desk, and Guest Services to ensure the highest standard of courteous service is met. The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate...


  • Dallas, Texas, United States Element Dallas Downtown East Full time

    Our Front Office Manager will not only provide excellent guest service but will lead a team of service rockstars Supervises the Front Desk, Reservations, Bell Desk, and Guest Services to ensure the highest standard of courteous service is met.The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate...


  • DALLAS, United States Hyatt Full time

    **Description:** **The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling.** **General Responsibilities include:** - Inspect guest rooms, guest hallways, and public areas. - Work well with your team to...


  • Dallas, United States Hyatt Hotels Corp. Full time

    The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling. General Responsibilities include: * Inspect guest rooms, guest hallways, and public areas. * Work well with your team to maintain the cleanliness scores with the...


  • Dallas, United States Hyatt Full time

    Description: The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling. General Responsibilities include: • Inspect guest rooms, guest hallways, and public areas. • Work well with your team to maintain the cleanliness...

  • Front Office Manager

    4 weeks ago


    Dallas, United States QC Kinetix DallasHouston Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceHealth insuranceVision insurance The front office manager is a critically important role in our clinics and helps optimize the efficiency of our clinics, performs administrative functions such as scheduling appointments, handling cancellations, gathering...


  • Dallas, United States Thompson Dallas Full time

    The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling. General Responsibilities include: •Inspect guest rooms, guest hallways, and public areas. •Work well with yourteam to maintain the cleanliness scores with...

  • Director Front Office

    3 weeks ago


    Dallas, Texas, United States The Beeman Hotel Full time

    Job SummaryAs a Director of Front Office you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest...


  • Dallas, United States Sweta Sheth DDS Euless PLLC Full time

    Job DescriptionJob DescriptionImmediate opening with great pay Dental office in Far north Dallas/carrollton is in need of an experienced front desk person/Front office Manager. Previous experience in the dental field is REQUIRED. Must be dedicated, with a lot of energy, excellent communication and phone skills, and excellent customer service to grow with our...


  • Dallas, United States Hyatt Hotels Corporation Full time

    Thompson Dallas part of Hyatt Corporation will make its Texas debut at The National, a 52 story building boasting a midcentury-modern hexagon design, rising prominently above the Dallas skyline. Designed to encompass an entire city block, Thompson Da Office Manager, Manager, Office, Assistant, Operations, Hospitality, Business Services


  • Dallas, United States Hyatt Hotels Corporation Full time

    The Room Supervisor is responsible for assisting in overseeing the Housekeeping, Front Office and Guest Services Department. Duties may also include training, staff development, and scheduling. General Responsibilities include: - Inspect guest rooms, Office Supervisor, Supervisor, Office, Customer Service, Guest Room, Skills, Hotel, Business Services

  • Front Office Clerk

    4 weeks ago


    Dallas, Texas, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS...


  • Dallas, United States Page Southerland Page Full time

    There is a $500 sign on incentive upon hire. This is a full time position, Monday-Thursday 8:00-7:00. POSITION SUMMARY The Front Office Supervisor is a multi-functional, fast paced, customer-oriented supervisory position. This position will be responsible for all routine supervisory tasks regarding customer service personnel as well as additional duties...

  • Front Desk

    3 weeks ago


    Dallas, United States Westmount Realty Group LLC Full time

    Job DescriptionJob DescriptionDescription:COMPANYDallas-based, privately held commercial real estate development and investment management company with exceptional performance specializing in value-add and opportunistic real estate investments. With an entrepreneurial spirit and proven 30-year track record across several market cycles they have steadily...


  • Dallas, United States Aimbridge Hospitality Full time

    The Dual Front Desk Manager is responsible for ensuring the operation of the Front Office at 2 properties. This individual must perform in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and thr Manager, Front Desk, Front Desk Manager, Hospitality, Reservations, Accounting