Referral Specialist

1 month ago


Binghamton, United States Guthrie Full time

Position Summary: Responsible for ensuring accurate and timely completion of referrals. Provides support to operational and billing departments regarding referral requirements and processes. Investigates proactively and retroactively scheduled appointments. Identifies incorrect and/or missing information and communicates with the responsible party. Education, License & Cert: Minimum of GED/High School diploma required; prefer Associates degree. Experience: Strong organizational skills and customer service skills are a must. Ability to read, understand and follow oral and written instructions. Prior insurance carrier terminology experience is helpful. Essential Functions: 1. Coordinate referral submission and retrieval via EPIC and other electronic systems as well as the internet. 2. Check scheduled appointments for required referral numbers and if missing, takes corrective action and notifies the appropriate person. 3. Provides training as assigned in all aspects of referral requirements and completion to appropriate new and existing employees. 4. Promptly reports payer system and or referral issues to lead and/or Supervisor. 5. Answers phone calls and correspondence proving requested information for appropriate follow up. 6. Demonstrates excellent customer service skill for both internal and external customers. 7. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. Other Duties: 1. Assists with and completes projects and other duties as assigned.

Pay range for position is $16.00-22.37/hr.

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.


  • Referral Specialist

    1 month ago


    Binghamton, United States Guthrie Health Full time

    Position Summary: Responsible for ensuring accurate and timely completion of referrals. Provides support to operational and billing departments regarding referral requirements and processes. Investigates proactively and retroactively scheduled appointments. Identifies incorrect and/or missing information and communicates with the responsible party....

  • Referral Specialist

    1 week ago


    Binghamton, United States Guthrie Health Full time

    Position Summary: Responsible for ensuring accurate and timely completion of referrals. Provides support to operational and billing departments regarding referral requirements and processes. Investigates proactively and retroactively scheduled appointments. Identifies incorrect and/or missing information and communicates with the responsible party....

  • Transition Specialist

    2 weeks ago


    Binghamton, United States Southern Tier Independence Center Full time

    Overview: We are seeking a Transition Service Specialist to join our team. As a Transition Service Specialist, you will play a vital role in assisting individuals in transitioning into independent living. This is a rewarding opportunity to make a positive impact on the lives of others and contribute to their overall well-being. **Qualifications** 1....


  • Binghamton, United States Southern Tier Independence Center Full time

    Overview: We are seeking a Transition Service Specialist to join our team. As a Transition Service Specialist, you will play a vital role in assisting individuals in transitioning into independent living. This is a rewarding opportunity to make a positive impact on the lives of others and contribute to their overall well-being. **Qualifications** 1....


  • Binghamton, United States United Health Services Full time

    Peer Support Specialist, UHS New Horizons United Health Services is seeking a Peer Support Specialist to join our Chemical Dependency department at UHS New Horizons in Binghamton, NY. This position is benefits eligible. Shift Day Rotational Hours per week: 40 Salary range: $16.35 - $21.49 per hour, depending on experience. Overview The Peer Support...


  • Binghamton, United States United Health Services Full time

    Peer Support Specialist, UHS New Horizons United Health Services is seeking a Peer Support Specialist to join our Chemical Dependency department at UHS New Horizons in Binghamton, NY. This position is benefits eligible. Shift Day Rotational Hours per week: 40 Salary range: $16.35 - $21.49 per hour, depending on experience. Overview The Peer Support...


  • Binghamton, United States Guthrie Full time

    Patient Service Specialist - Family Medicine - Full Time - Day Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be...


  • Binghamton, United States Guthrie Full time

    Patient Service Specialist - Family Medicine - Full Time - Day Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to...


  • Binghamton, United States Guthrie Full time

    Patient Service Specialist - Family Medicine - Full Time - Day Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to...


  • Binghamton, United States Guthrie Health Full time

    Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires...


  • Binghamton, United States Guthrie Health Full time

    Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires...


  • Binghamton, United States Guthrie Health Full time

    Up To $25,000 Sign On Bonus For Qualified RNs! Position Summary: Responsible for improving the overall quality and completeness of clinical documentation Facilitates modifications to clinical documentation through interaction with physicians, nursing staff, other patient caregivers, medical records coding staff to ensure that clinical documentation...


  • Binghamton, United States Guthrie Health Full time

    Up To $25,000 Sign On Bonus For Qualified RNs! Position Summary: Responsible for improving the overall quality and completeness of clinical documentation Facilitates modifications to clinical documentation through interaction with physicians, nursing staff, other patient caregivers, medical records coding staff to ensure that clinical documentation...


  • Binghamton, United States Guthrie Full time

    Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position...


  • Binghamton, United States Guthrie Full time

    Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position...


  • Binghamton, United States Guthrie Full time

    Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have...


  • Binghamton, United States Guthrie Full time

    Position Summary: The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have...


  • Binghamton, United States Southern Tier Independence Center Full time

    Qualifications1. Associates Degree in Human Services or related field and two years of experience in a human services position that requires direct service to individuals. An equivalent combination of education and experience may be substituted.2. Experience providing information and referral services and/or long-term care supports and services, preferred.3....


  • Binghamton, United States Southern Tier Independence Center Full time

    **Qualifications** 1. Associates Degree in Human Services or related field and two years of experience in a human services position that requires direct service to individuals. An equivalent combination of education and experience may be substituted. 2. Experience providing information and referral services and/or long-term care supports and services,...


  • Binghamton, United States Southern Tier Independence Center Full time

    **Qualifications** 1. Associates Degree in Human Services or related field and two years of experience in a human services position that requires direct service to individuals. An equivalent combination of education and experience may be substituted. 2. Experience providing information and referral services and/or long-term care supports and services,...