Crisis Stabilization Center Manager â€" Mental Health
4 weeks ago
Oversees clinical functions of Behavioral Healthcare staff.# Develops implements and monitors standards of clinical care for adult clients.# Responsible for implementing, monitoring and ensuring corporate compliance of OZH, JCAHO, CARF, HCFA, and DMH standard of crisis stabilization for all clinicians/providers delivering psychological services.
Management of Crisis Stabilization Center including: overseeing activities of staff providing guidance and support regarding direct patient care; interaction with third-party crisis hotline provider, local law enforcement, and OZH Emergency Department
30%
Function as a direct clinical professional taking clinical calls and perform applicable assessments.
20%
Employee Relations: Establish and monitor employee training programs and education. Coordinate hiring activity of the department.
15%
Quality: Manage quality dashboard items that pertain to crisis services, including customer service.
15%
Financial: Assist Financial Analyst and/or Director in preparation of department budgets, monitor employee performance to standard.
10%
Service Recovery: Manage client issues with providers and external clinic locations
10%
Describe duties performed at periodic intervals, such as weekly, monthly, quarterly, and indicate the frequency.
frequency
BHC Management Team
1/week
OZH Intake Team
As needed
OZH Neuropsych Treatment Team
As needed
Position Titles Supervised:
# of employees
Clinical Support Tech
2
QMHP
3
Community Support Specialist
3
RN
3
Environmental Service Aide
3
Peer
1
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