Onsite Collections Representative

7 days ago


Houston, United States Transworld Systems Inc. Full time $15 - $16
Overview:

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Work Location: This is an onsite position at our Houston office.

Compensation: $15-16hr plus bonus

Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.

Build Your Future Come join our thriving team as a Remote Call Center Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI (part of TSI family of companies)?

Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays
Responsibilities:
Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received
Counseling delinquent consumers to assist in finding funds to meet their payment obligations
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Performing other duties as assigned by management
Qualifications:
High School diploma or equivalent
Access to high-speed internet required.
FDCPA knowledge preferred.
Professional phone etiquette and solid negotiating skills.
Positive attitude and strong customer service aptitude.
Ability to problem solve and multitask.
Willingness to maintain confidentiality.
Ability to remain in a stationary position 95% of the time.
We need you doing what you do best, reaching out to our consumers
Ability to exchange accurate information effectively over the phone.

Physical Requirements:

Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols
Frequently required to sit, stand, walk, talk, hear, bend and reach
Ability to reach with hands and arms
Occasionally lift and/or move up to 20lbs with or without accommodation
Ability to stand for long periods of time with or without accommodation

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. By signing below, you are acknowledging receipt and comprehension of this job description.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

INDSJ

Pay Range: USD $15.00 - USD $16.00 /Hr.

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