Customer Service Virtual Assistant

3 days ago

Queen Creek, Arizona, United States 20four7VA Full-time
  • Provide professional inbound call and email support to customers of a satellite services company.
  • Handle billing, service timelines, activations, deactivations, and login-related inquiries.
  • Ensure a positive customer experience and elevate issues when necessary.
Key Responsibilities:
  • Answer inbound calls and assist with service-related concerns using company procedures.
  • Process account activation/deactivation requests and complete callbacks or email follow-ups.
  • Maintain accurate customer records in CRM and perform data entry tasks.
Requirements:
  • Must have customer service or call center experience and strong English communication.
  • Experience with billing, account inquiries, and telecommunications is preferred.
  • Comfortable handling high call volumes and learning established processes.
What We Offer:
  • Competitive rates and weekly payments.
  • Free training, constant support, and a vibrant community.
20four7VA

20four7VA connects businesses with offshore independent contractors for remote services. They offer free training, constant support, and a vibrant contractor community. xhuatnn


Remote working/work at home options are available for this role.