Customer Service Virtual Assistant
3 days ago
Queen Creek, Arizona, United States
20four7VA
Full-time
Free with email or Google
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- Provide professional inbound call and email support to customers of a satellite services company.
- Handle billing, service timelines, activations, deactivations, and login-related inquiries.
- Ensure a positive customer experience and elevate issues when necessary.
- Answer inbound calls and assist with service-related concerns using company procedures.
- Process account activation/deactivation requests and complete callbacks or email follow-ups.
- Maintain accurate customer records in CRM and perform data entry tasks.
- Must have customer service or call center experience and strong English communication.
- Experience with billing, account inquiries, and telecommunications is preferred.
- Comfortable handling high call volumes and learning established processes.
- Competitive rates and weekly payments.
- Free training, constant support, and a vibrant community.
20four7VA connects businesses with offshore independent contractors for remote services. They offer free training, constant support, and a vibrant contractor community. xhuatnn
Remote working/work at home options are available for this role.