Nurse Director Medical Surgical

3 weeks ago


Macon, United States Advocate Health Full time

Nurse Director Medical Surgical Unit (BSN)

Atrium Health Navicent - The Medical Center

777 Hemlock St., Macon, GA 31201

Advocate Health – Southeast Region



The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

*Comprehensive Relocation Assistance available*



  • ID # 109811
  • Details: Full time, permanent, exempt. 24/7 unit accountability.



WHO WE ARE: Advocate Health is the nation’s third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:

  • Atrium Health
  • Advocate Health Care
  • Aurora Health Care
  • Wake Forest University School of Medicine



Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.



HOW YOU’LL MAKE A DIFFERENCE at Atrium Health Navicent The Medical Center’s 637-bed, Magnet designated hospital:


Provide direct leadership for the Medical Surgical department, a 32-bed floor, and collaborates with other departments and other members of the health care team. The Director is responsible for the assigned unit(s) 24/7. Must utilize appropriate interpersonal/communication, change management and leadership skills. Assures financial and outcomes accountability and technical expertise, systematic performance improvement, and appropriate strategic direction for the department(s.) Responsible for budgeting, resource utilization, human resource management functions. Develops, plans, implements, and evaluates systems that improve organizational performance.



Essential Functions and Responsibilities


1. Strategic Direction - • Identifies and acts on opportunities to gain competitive advantage and enhance organizational growth • Develops and updates well-defined strategic plan (goals and objectives) that are congruent with nursing organizational goals and directions. • Develops evidence-based policies and procedures that are consistently applied and support the strategic plan of the organization. • Enhances positive image of Navicent through community participation.


2. Results Accountability - • Maintains an appropriate working environment where activities are planned and scheduled as well as assures proper distribution/utilization of personnel. • Demonstrates a commitment to achieving organizational/departmental results via actions and behaviors. • Holds employees accountable for doing their part to achieve results. • Develops, communicates, implements and role models plans for ensuring compliance with internal and external accrediting/regulatory policies and procedures. • Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development. Pursues formal education, certification, and other professional development opportunities. • Obtains at least 12 hours of continuing education.


3. Process Improvement - • Utilizes PI approach for process design and nurse sensitive indicators • Assures regulatory quality control (QC) is completed/documented in a timely manner • Uses an interdisciplinary and shared governance approach to resolving problems. Assures timely throughput patient processes via demonstration of “pull” behavior, effective/ proactive discharge planning, utilization of visual and RFID technology to enable communication and flow, monitoring and intervening to assure appropriate turnaround times.


4. Change Management – • Utilizes the change management process in implementing changes within the department, service line or organization. • Assists department/service line in adapting to changing environment while ensuring appropriate workflow and time frames. • Actively participates in communicating and preparing employees for managing change, utilizing a shared governance approach as appropriate. • Participates in pilot studies to evaluate innovative processes and techniques.


5. Interpersonal/Communication - • Utilizes and role models effective communication techniques to deliver timely information relative to quality of service, goals and vision. • Utilizes effective communication techniques through appropriate channels • Values diversity of opinions, perspectives and approaches and encourages others to do the same. • Appropriately addresses controversial issues that are in the organization's best interest. • Sets clear guidelines and expectations for staff. • Establishes effective interpersonal relationships with all members of the health care team. • Networks with peers at the local, state and national levels through membership in professional organizations. • Develops and implements customer (patient, physician, and staff) satisfaction/ utilization programs and corrective actions. • Proactively interacts with patients and families to assure care meets expectations.


6. Financial Accountability – • Participates in budget preparation • Monitors expenditures against budget/reports. Justifies and takes corrective action when appropriate. • Demonstrates understanding of budget process and utilizes appropriate resources • Promotes and integrates efficient, cost-effective patient care delivery systems. • Monitors & manages productivity to meet organizational percentile ranking as determined by the organization. • Follows procedures for completing requisitions and projects.


7. Technical Expertise -. • Demonstrates competence/technical skills in specialty area, maintaining pace with technology, evidenced based practice and current health care trends. • Assures that employees are competent in knowledge, skill and technology to provide quality care. • Shares knowledge and skills by participating in educational opportunities that address current evidence-based care strategies, technological advances, and other skills to promote quality in the delivery of services to patients. • Effectively plans, organizes, evaluates and promotes safe, therapeutically effective nursing care by demonstrating understanding of the legal scope of nursing practice as established by the Georgia Nursing Practice Act, hospital policies, professional experience and an established ANA Code of Ethics. Assures the environment is clean/presentable and that supplies/equipment are available and in working order. • Assures compliance/ improvement in National Patient Safety Goals, core measures, and other outcomes relevant for unit(s) • Maintains safe working environment for employees.


8. Leadership Skills - • Effectively facilitates conflict resolution as indicated • Addresses unacceptable behavior/deficiencies directly and quickly by providing necessary supervision, counseling and feedback, seeking win-win solutions. • Provides guidance and sets clear goals for group. • Delegates authority and responsibility fairly and appropriately. • Seeks opportunities to enhance employee morale, productivity, and cooperation. • Encourages participation in Ladder, certification, committees, councils, community, education and other professional opportunities. • Consistently role models professionalism and Operation Excellence when dealing with difficult customers or situations. • Addresses customer complaints by utilizing complaint/grievance policy. • Assures the completion of timely and objective performance reviews, to include mandatory and regulatory requirements. • Demonstrates effective personnel management, and (f) assures appropriate orientation that prepares staff for their specific duties and responsibilities. • Role models and assures staff demonstrate “Commitment to Our Coworkers”


9.Demonstrates competency in the following RN direct patient care major job functions: • Assessment • Nursing Diagnosis • Outcomes Identification • Planning • Implementation • Coordination of Care and Professional Models of Care • Evaluation


10.Demonstrates competency in the following RN professional major job functions: • Quality of care • Education, teaching, community involvement • Professional Development • Collaboration, consultation • Ethics • Research.


Leadership 11. Promotes the Magnet spirit by: • Facilitating Unit Council or other forum that assures participation and involvement to improve patient care, nursing practice and/or work environment • Encouraging >75% participation in Nurse Satisfaction and other surveys • Assuring quality, research, professional development, and other magnet information visibly posted, • Assures staff representation on appropriate PI projects, committees and task forces • Timely submission of requested reports for various Councils, Magnet interim report and re-designation • Encouraging Clinical Ladder participation • Promoting achievement of certification •



WHAT YOU WILL NEED:

  • Graduate of an approved school of professional nursing, BSN required,
  • MSN preferred,
  • Registered Nurse license with Georgia Board of Nursing, or current Enhanced Nurse Licensure Compact (eNLC).
  • BLS
  • 4 years of nursing experience, with minimum of 2 years in Medical Surgical.
  • 2 years progressive nursing leadership experience



Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.



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