Universal Banker

Universal Banker

Find out if this opportunity is a good fit by reading all of the information that follows below.

BayFirst National Bank is a full-service community bank as well as a national SBA Lender dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.

Primary Purpose of Position:

This position must exemplify our retail mindset by understanding our clients’ needs are at the center of all we do. The position requires a thorough understanding of all bank products and services, effective communication, and the ability to meet the clients’ needs on their terms. Universal Bankers are responsible for establishing and maintaining client relationships and exceeding client expectations in terms of accuracy, efficiency, courtesy, and professionalism. Universal Bankers at BayFirst understand and appreciate the hours needed to meet client service expectations in a retail banking environment, including but not limited to extended banking center hours, Saturday coverage, as well as time for marketing and community events.

Primary responsibilities include but are not limited to:

Proficient in all bank products, programs, and services in order to provide our customers the best service possible.
Ability to understand client's financial needs and make appropriate product recommendations and referrals.
Meets or exceeds individual goals while supporting goals of the banking center.
Performs routine customer transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cashier’s checks, and issues debit cards.
Opens and closes accounts, including checking, savings, CDs, IRAs, and safe deposit boxes and balances daily transactions and verifies cash totals.
Exceed client expectations in terms of accuracy, efficiency, courtesy, and professionalism.
Ability to travel to the headquarters or other banking centers in the Tampa Bay region as needed.

Qualifications include but are not limited to:

This is an in-office role and candidate must be on-site. Ability to work flexible schedule (may include rotating Saturday's).
Banking experience (desired) or 1+ years of cash handling experience
1+ years customer service; sales experience a plus
High school diploma or equivalent
Multilingual or Bilingual a plus
Strong analytical and problem-solving skills
Excellent communication skills both verbal and written.
Detail-oriented
Positive retail mind-set
Ability to manage multiple priorities under time constraints.

BayFirst National Bank believes that diversity and inclusivity are essential to positive long-term success and achieving our strategic business goals. We are proud to be an Equal Opportunity Employer, and we encourage diverse and talented applicants to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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