Veterinary Receptionist

Londonderry Animal Hospital is hiring a part-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

What to Expect

As you join our mission to provide our patients with high-quality, compassionate medical care, expect to be supported in your work and home life with:

401(k) plan
Guardian voluntary benefits
Generous pet benefits Because we know your pets are family, too.

Salary: $16.00 - $16.50 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a part-time position averaging 24 – 27 hours per week.

The schedule is:

Monday: 7:15 am - 1:00 pm
Wednesday: 3:30 pm - 7:30 pm
Thursday: 7:15 am - 1:00 pm
Friday: 7:15 am - 5:30 pm

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant is preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About Londonderry Animal Hospital

Londonderry Animal Hospital, located in Middletown, PA, provides comprehensive veterinary care, treating pets as part of the family. They offer a wide range of services, from routine wellness exams to more specialized care, ensuring pets receive the best treatment. With a dedicated and experienced team, the hospital focuses on high-quality care in a welcoming environment, emphasizing the health and well-being of pets while fostering strong client relationships.

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