Field Service Technician

Work on cutting-edge automation equipment—with great benefits and a 401(k) match to grow your future.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.This Jobot Job is hosted by: Robert DonohueAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $31 - $36 per hourA bit about us:We are a leading provider of automated material handling solutions, supporting customers across parcel, e-commerce, and high-volume distribution environments. Our Lifecycle Services team is made up of highly skilled technicians who keep conveyor-driven automated sorting systems operating at peak performance.As we continue to grow, we’re looking for an experienced Field Service Technician II who can deliver exceptional on-site support, preventive maintenance, troubleshooting, and system upgrades for automated conveyor and sorting equipment. If you enjoy solving complex mechanical/electrical issues, working directly with customers, and being part of a collaborative, talented technical team—this is the role for you.Why join us?We continue to grow and acquire more operating companies. Because of this we offer the opportunity to work within several different industries and with several different types of machines and customers. In addition, we offer each employee a comprehensive benefits package consisting of medical, dental, vision along with a 401k match and PTO. If working on new, exciting machines and technology is important to you this is a great opportunity.Job DetailsWhat You’ll Be Doing Perform mechanical and electrical preventive maintenance, troubleshooting, repairs, and system upgrades on conveyor-driven automated sorting systems. Respond quickly and efficiently to customer issues to maximize equipment uptime. Provide training, guidance, and technical support to less experienced field technicians. Conduct regular preventive maintenance inspections and ensure proper documentation. Work with internal support teams to install new equipment and complete retrofits. Manage company assets—including parts inventory, tools, and service materials. Maintain excellent customer satisfaction through professional, cooperative communication. Stay current on service updates/bulletins, technical schematics, retrofit instructions, and product changes. Participate in ongoing technical training to remain proficient in electrical, mechanical, networking, and software-related skills. Respond to emergency and unscheduled service calls within established timelines. Continuously identify opportunities to improve service quality and efficiency. Understand customer operational processes (sort plans, IMB requirements, workflows, dispatch methods, etc.).Qualifications Flexible to work any shift, including nights, weekends, and holidays. Strong electronics/electrical background with hands-on troubleshooting experience. Solid mechanical aptitude and experience working with industrial equipment or automated conveyor systems. Ability to apply software and networking skills to equipment diagnostics. Proficient using hand tools, power tools, and diagnostic equipment (oscilloscopes, DMMs, etc.). Able to read and interpret technical drawings, schematics, and documentation. Full range of motion and ability to lift 50–75 lbs. Excellent problem-solving, time management, and customer service skills. Strong verbal and written communication abilities. Ability to follow detailed written and verbal instructions independently. Ability to influence and communicate effectively in sensitive situations. Basic computer skills, including DOS, Windows, UNIX, and Microsoft Office.Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.Jobot is an Equal Opportunity Employer. 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