Restaurant Operations Manager

2 weeks ago


Owatonna, United States beBeeManager Full time

As a Shift Leader, you will be an ambassador of excellence, driving a restaurant culture that is built on six core values: Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.Your mission is to create a safe, welcoming, and supportive environment where everyone can thrive. This means making lives better for both employees and guests.You are responsible for the entire restaurant operation and building a strong team that consistently delivers great food and a friendly experience.Key Responsibilities:Accountability & Integrity:Learn more about the general tasks related to this opportunity below, as well as required skills.• Consistently demonstrate integrity in actions and expectations• Guide team members, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner• Schedule and deploy the team correctly• Monitor the performance of each team member and hold them accountable for standards and expectations• Ensure a quality customer experience by driving fast and friendly service• Maintain the point of sale system by reporting system failures and verifying download accuracy (e.g., pricing updates, menu changes)• Ensure health and safety standards are met• Adhere to local, state, and federal laws and guidelinesFamily & Teamwork:• Create unity in the team by building cross-functional relationships• Respond to team member questions and resolve employee issues in a timely manner• Provide a restaurant that is a safe place for team members to work and customers to visit• Navigate challenging situations and provide appropriate guidance• Motivate and support the team through active listening and effective communication• Represent the company in handling customer complaints and/or issues, demonstrating a sincere approach and desire to find a solution• Instill a recognition culture that creates a positive work environmentExcellence: xhuatnn • Develop short-term and long-term strategies for restaurant success• Deliver profit by utilizing and interpreting financial data to make adjustments• Source, hire, and develop excellent team members• Conduct new hire orientation and develop training plans for each new hire• Minimize loss through strict adherence to cash handling policies, proper team member training, and compliance with accounting requirementsEmpowerment:• Provide learning and development opportunities for all team members• Demonstrate active and timely coaching capabilities• Seek and share ideas to help others succeed



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