Wireless Customer Service Agent
5 days ago
We are M. Coast Inc., a marketing & sales firm dedicated to building confidence in every interaction and every connection. We need a Wireless Customer Service Agent to reinforce that. By leveraging the speed and reliability of AT&T Fiber, we equip clients with the sales methodologies and service blueprints that make every customer feel seen, heard, and technically supported. Do you have the right skills and experience for this role Read on to find out, and make your application. As a Wireless Customer Service Agent, you make advanced connectivity feel accessible. The Wireless Customer Service Agent verifies AT&T Fiber eligibility, walks customers through internet and wireless plan options, resolves service hiccups, and manages activations all with a friendly, professional demeanor that reflects AT&T’s high standards. Key Responsibilities of the Wireless Customer Service Agent Provide frontline support by addressing customer inquiries on AT&T Fiber internet, wireless devices, and bundled service options. Troubleshoot connectivity and device issues, guiding customers through setup, plan adjustments, and timely resolutions that improve satisfaction. Recommend tailored solutions by aligning household needs with AT&T Fiber’s speed, reliability, and value‑driven service plans. Process activations, upgrades, and service enrollments with precision while maintaining CRM accuracy, billing compliance, and account documentation. Handle billing questions, apply promotions or credits, and ensure customers clearly understand service agreements and plan details. xhuatnn Collaborate with supervisors and technical teams to escalate complex service challenges and deliver seamless, customer‑focused resolutions.
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Wireless Customer Service Agent
5 days ago
Durham, United States M. Coast Full timeWe are M. Coast Inc., a marketing & sales firm dedicated to building confidence in every interaction and every connection. We need a Wireless Customer Service Agent to reinforce that. By leveraging the speed and reliability of AT&T Fiber, we equip clients with the sales methodologies and service blueprints that make every customer feel seen, heard, and...
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Customer Service Representative
1 week ago
Durham, NC, United States Antonio Vela - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Antonio Vela - State Farm Agent, you will generate the kind of...
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Customer Service Representative
2 weeks ago
Durham, NC, United States Mike Hillenga - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Hillenga - State Farm Agent, you will generate the kind of...
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Customer Service Representative
2 weeks ago
Durham, NC, United States Mike Hillenga - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Hillenga - State Farm Agent, you will generate the kind of...
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Customer Service Representative
1 week ago
Durham, NC, United States Mike Hillenga - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Hillenga - State Farm Agent, you will generate the kind of...
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Customer Service Representative
2 weeks ago
Durham, NC, United States Vincent Boone - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:With 25 years in business, our award-winning agency is built on a legacy of excellence and community commitment. We currently...
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Customer Service Representative
1 week ago
Durham, NC, United States Vincent Boone - State Farm Agent Full timeResponsive recruiter Replies within 24 hours Benefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY:With 25 years in business, our award-winning agency is built on a legacy of excellence and community commitment. We currently...
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Customer Service Representative
2 weeks ago
Durham, NC, United States Zonya Autmon - State Farm Agent Full timeBenefits: Free food & snacks Opportunity for advancement Training & development Flexible schedule ROLE DESCRIPTION: As a Customer Service Specialist with Zonya Autmon State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills,...
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Customer Service Representative
2 weeks ago
Durham, NC, United States Zonya Autmon - State Farm Agent Full timeBenefits: Free food & snacks Opportunity for advancement Training & development Flexible schedule ROLE DESCRIPTION: As a Customer Service Specialist with Zonya Autmon State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills,...
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Customer Service Representative
1 week ago
Durham, NC, United States Zonya Autmon - State Farm Agent Full timeBenefits: Free food & snacks Opportunity for advancement Training & development Flexible schedule ROLE DESCRIPTION: As a Customer Service Specialist with Zonya Autmon State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills,...
