Cash Application Clerk

Who We Are:

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Darby is an ongoing American success story. Our core values and humble beginnings revolve around personal honesty and integrity. These things are as true today as they were when we were founded in 1947, as a single mail-order catalog in Brooklyn, New York. Over the course of several decades to follow, generations of founding family members continued to broaden the company to include medical, dental and pharmaceutical items, a Darby-branded line of products and the formation of the industry’s first telesales team.

Today, Darby is one of the nation’s largest providers of dental supplies and solutions, offering more than 50,000 products and an extensive range of capital equipment, software, technology, and repair services. Widely recognized for excellence in customer service, highly competitive prices, and innovative value-added solutions, Darby works with practices of all sizes, as well as a number of specialties, and government institutions.

We’re a diverse group of down-to-earth, passionate people who move fast and look out for one another. We are firm believers in the idea that our success is achieved by taking care of our people and giving them the tools to take care of our customers. These values guide our work and contribute to our inclusive, open and honest culture.

You will be responsible for maximizing incoming revenue across the company. Partnering with customers and internal staff to research, collect and deposit payments across multiple platforms. To be successful in this role you must have strong attention to detail, excellent work ethic with a proactive approach to problem solving and interpersonal skills that encourage teamwork, trust and openness among co-workers and customers.

This is a hybrid role. The hours for this position are Monday-Friday, 8:30AM-5PM.

What You Will Do:
Processing cash applications for wire transfers, ACH, credit cards, checks, check by phone and bank lockbox.
Prepare daily cash deposits
Review and analyze statement of accounts to ensure accuracy
Scan check payments to bank website
Obtain and mail invoice copies to customers, as requested
Calls and/or mails correspondence to customers as necessary in order to update accounts
Maintain payment receipts and cash posting in online folders
Process check refunds
Waive finance charges through JDE
Update/deactivate credit card information on file
Approve and prepare finance plans
Apply payments to customer’s accounts; credit memos
Reconcile customer’s accounts
Research and process charge backs, returns and bad checks
Answers Accounts Receivable phone inquiries and follow ups on outstanding issues
Ability to cross train and support colleagues, including Collections team
Assists with related special projects, as required
What We Need In You:
High School Diploma or GED required
2 years of work experience required in cash applications, account receivable, collections or banking
Knowledge of accounting principles and account reconciliation processes including credits and debits.
MS Word, Excel, Edge and Outlook proficiency required with a strong emphasis on organizing and handling large volume emails
Experience depositing checks in a bank scanner, preferred
Ability to handle multiple accounts and multiple priorities effectively with strong attention to monetary detail
The ability to work independently and collaboratively. Encourages team work
Excellent verbal communications skills
Strong analytical skills with the ability to read accounts and make sound decisions
Extra hours are required for month end and year end closing
Why Join Team Darby:

With a history of financial stability and aggressive growth, you will have the opportunity to build a career path with us. We are pleased to offer:

Hybrid work
Comprehensive Medical and Dental benefits
Vision Plan
401(k) Savings plan with company match
Life Insurance
Flexible Spending Accounts
Disability Insurance
Employee Assistant Program
Generous Paid Time Off
Paid Holidays
Flexible work hours
Work-Life Balance
On-site Fitness Center (Jericho office only)
Opportunities to give back to your local community
EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Min: USD $21.00/Hr. Max: USD $25.00/Hr.

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