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EDDA - Expanded Duties Dental Assistant

2 months ago

Lancaster, United States White House Clinics Full time $15 - $24
At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients.

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

White House Clinics employees enjoy a competitive wage and robust benefit package including:
Employer Paid Health, Life & Disability Insurance
4 Weeks of PTO
Retirement Plan
8 Paid Holidays
Many employees work alternative work schedules which allow them a day off during the week.

At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care.

PRIMARY FUNCTION
The Expanded Duty Dental Assistant (EDDA) assists dentists in providing efficient and effective care and treatment of patients. The EDDA is responsible for prepping the operatory for patient procedures, arranging patient trays, escorting patients from waiting area to the operatory, and assisting the dentist with each clinical procedure. EDDAs are tasked with keeping the operatory stocked, processing dental equipment through the cleaning steps to ensure proper sterilization, organizing patient flow for optimum efficiency and cleaning and sterilizing the operatory following patient procedures. The Expanded Duty Dental Assistant works as part of an integrated care team to provide high quality coordinated care.

PRINCIPLE DUTIES
Follows guidelines for patient workflow.
Monitors schedule so that patients can be roomed promptly.
Tags patients with appropriate status to indicate when rooming a patient.
Completes all steps necessary to prepare operatory and room patient prior to dentist seeing the patient.
Arranges the tray according to the treatment that will be completed.
Ushers the patient from reception area and to the operatory chair.
Seats the patient and places napkin.
Ensures health history is completed according to guidelines and updates the patient chart with changes.
Reviews chart notes from previous visit and verifies reason for visit or treatment to be completed.
Assists the dentist throughout the patient visit and works under direction of the dentist to complete all tasks associated with direct patient care.
Assists chairside while dentist is in operatory,
Instrument passing and receiving,
Oral evacuation and retraction,
Preparation of materials.
Obtain radiographic films and scan into the EDR system.
Assist in patient prevention education.
Placement of temporary restorations.
Conducts expanded functions as directed by dentist
Placement of restorations
Cements temporary crowns, stainless steel crowns, and space maintainers
Removes excess cement from permanent crowns and bridges
Placement of sealants
Completes patient paperwork associated with patient care as directed by the dentist and/or supervisor.
Prepare lab boxes and label for mailing.
Complete preauthorization requests.
Maintains complete understanding of scheduling guidelines.
Completes all steps necessary to finalize the patient visit after procedures are completed.
Determines follow-up as given by the dentist.
Explains oral post-treatment instructions.
Cleans patient’s face (when necessary) and monitors patient exiting chair to ensure patient has regained proper balance.
Schedules patient appointment for next visit using the established guidelines.
Dismisses the patient by walking the patient to the front desk and asking the patient to check-out.
Completes all necessary procedures for maintaining proper maintenance of the operatory and dental equipment.
Uses downtime to complete activities that support efficient departmental operation.
Completes departmental activities that support the hygienist to further support efficiency and team goals.
Employees are responsible are for maintaining a thorough understanding of their role in the following protocols and as protocols are updated periodically employees are expected to remain current on any updates.
Clinical Guidelines for Dental Emergency Patient Appointments
Dental Handpiece Maintenance
Dental Back Office Patient Workflow
Dental Pre-Authorization Log Maintenance
Referral Tracking (Dental)
Documenting Patient Insurance Type in EDR
Entering Dental Charges Post Date of Service
Instrument Sterilization via Autoclave
Lab Case Procedure
One-time Free Employee Bleaching Tray
Periodontal Charting During New Patient Exams
PPE Required for Sterilization of Dental Tools
Preparation of Birex SE Disinfectant
Rocephin Injections in the Dental Office
Scanning Dental X-rays into Patient's EDR Chart
Sealant Evidence Based Dentistry Indications & Placement
Taking a Panorex X-Ray
Troubleshooting Panorex X-Rays
XPC BAI Sterilization
Dental Scheduling Guidelines
Performs related work and other duties or tasks as assigned.
Acknowledges that White House Clinics strive to be a patient-centered medical home and, as such, prescribe to team-based delivery of primary care services. Recognizes that the completion of the above listed duties illustrates the employee's role in team-based care and accepts responsibility for being an active member of the team, including identification of quality improvement opportunities.

JOB REQUIREMENTS

Minimum Education
High School Diploma and Certificate of Expanded Dental Assistant Functions

Minimum Work Experience
Minimum 1-year dental assisting experience preferred.

Required License
n/a

Qualifications
Successful applicants will be mature and well organized with pleasant personality and speaking voice. As this position works directly with the patient in providing direct and close contact patient care, professional appearance and a friendly demeanor are required. Knowledge of dental office procedures, basic computer skills, and scheduling. Position requires skills in verbal and written communication. Ability to communicate information clearly and effectively with patients and colleagues. Ability to work effectively with co-workers as a team member.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age or disability.
ORGANIZATIONAL EXPECTATIONS

Professionalism
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of practice through reading and in-services. This is especially important in the areas of insurance coverage and claims, patient flow, scheduling, assuring correct patient information, and handling patient relations. Obeys appropriate dress code as specified in Employee Handbook. Provide superior customer service to all patients, external customers (office staff of other offices, hospital, community agencies, etc.), and co-workers. Serves as an ambassador of the White House Clinics in all conversations and interactions with these parties.

Service
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Mission and Vision and Values of the organization. Maintains clinic standards for a clean and quiet patient environment to maintain a positive patient care experience. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.

Compliance
Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Complies with organizational and regulatory policies for handling confidential patient information. Adheres to professional standards, clinic policies and procedures (OSHA, HIPAA, Standing Orders, etc.), federal, state, and local requirements, Health Resources and Services Administration (HRSA), U.S. Department of Health and Human Services (HHS), Office of the Inspector General (OIG), etc. Cooperates fully with all aspects of Corporate Compliance Plan and Standards of Conduct. Participates in all safety programs which may include assignment to an emergency response team.

ACCOUNTABILITY
Accountable to the Dental Back Office Team Leader and Service Line Manager and responsible for keeping the Dental Back Office Team Leader and Service Line Manager informed of office activities and problems that arise.

SUPERVISION EXERCISED
None.

TYPICAL PHYSICAL DEMANDS
This position requires sitting, some bending, stooping and stretching. Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required.
Requires full range of body motion including ability to handle and lift patients, manual and finger dexterity, and eye-hand coordination. Requires exposure to bodily fluids. Involves staying on feet (standing or walking) for long periods of time. Some bending and stretching required. Position requires normal range of hearing and visual acuity to record, prepare, and communicate appropriate reports. Employees will be required lift papers or boxes up to 50 pounds occasionally.

TYPICAL WORKING CONDITIONS
Work is performed in office environment and involves frequent contact with staff and the public. Position may involve dealing with angry or upset people. Potential exposure to communicable diseases, toxic substances, x-ray radiation, medicinal preparations, and other conditions common to a clinic environment. Work may be stressful at times.

SALARY
$15.04 - $23.68

WORK HOURS
37.5 hours (Irregular work hours, some overtime possible at times.)

EVALUATION
Evaluated annually by the Team Leader or Service Line Manager with input from providers and support staff as appropriate.