Business Analyst II

$5,797 TO $7,564 PER MONTH

Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
$69,563TO $88,120 PER YEAR
12 MONTHS / 40 HOURS A WEEK POSITION

Under the direction of an administrator or manager, operates, troubleshoots, and maintains the college’s Enterprise Resource Planning (ERP) system and its integrations with external systems to support the college’s business processes.

Key Duties & Responsibilities

DISTINGUISHING CHARACTERISTICS:
The Business Analyst II classification is the journey-level professional classification within the Business Analyst series. The Business Analyst II is distinguished from the Business Analyst I in that the latter is the entry-level classification and assists with the execution of assigned routine activities related to the area of assignment.

ESSENTIAL RESPONSIBILITIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Essential responsibilities are designated by *.

Participates in the regular operation of the Enterprise Resource Planning (ERP) system.
Creates, maintains, and assigns tasks in the Product Calendar
Executes tasks assigned to Information Technology (IT) in the Production Calendar.
Chairs the ERP Steering Committee.
Performs advanced end-user account management, including but not limited to creates new roles and modifies permissions for existing roles.
Creates and modifies complex reports.
Creates and maintains documentation of existing business processes and technical workflows.
Assists with first-level support for business processes and technical workflow issues within the ERP system; escalates business process and technical issues to vendor support, consultants, or Systems Programmer Analysts, as appropriate.
Participates in initiatives and projects to improve, upgrade, and create new functionality within the ERP system.
Analyzes existing business processes and identifies opportunities for automation or ways to improve process efficiencies.
Develops functional requirements for business processes and technical requirements for technical workflow.
Serves on ERP-related project teams throughout the project lifecycle.
Trains end-users on the implementation of new or improved processes within the ERP system
Stays up to date on vendor roadmaps, emerging technologies, and changes in requirements within the California Community College system.
May backup the Systems Analyst Programmer, when needed.
Performs related duties that support the overall objective of the position.

Minimum Qualifications

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in computer science, information technology or related discipline; OR
Associate Degree with coursework in computer science, information technology or related discipline; AND
Two (2) years of equivalent experience in business analysis.
Or, any combination of education and experience which would provide the required qualifications for the position.

DESIRABLE QUALIFICATIONS:

Training and certifications in Business Analysis and/or Project Management.
Experience with business processes associated with Accounting Admissions and Records, Financial Aid, Human Resources, and/or Student Services.
Experience with business analysis tools and techniques such as Business Process Modeling *(BPM) and Strengths, Weaknesses, Opportunities, and Threats (SWOT).
Database Management Systems such as Oracle or Microsoft SQL Server.
Experience with a variety of computer systems, ERPs, and Student Information Systems (SIS) such as Banner, DegreeWorks, Learning Management Systems (LMS), Canvas.

Other Details

Knowledge of:

District and college policies and procedures related to the area of assignment.
California Education Code related to the area of assignment.
Organizational operations, policies, and objectives.
General functions, policies, rules, and regulations of a community college.
Customer service in a fast-paced environment.
Applicable codes, regulations, policies, procedures, and laws.
Family Educational Rights and Privacy Act (FERPA).
Record-keeping, record and file retrieval, filing, file sharing, and filing systems methods and techniques.
Effective communication skills, both verbally and in writing.
Modern office practices, procedures, and equipment.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
Interpersonal skills using tact, patience, and courtesy.
Operation of computers, software programs and applications, and hardware peripherals.
Mathematic calculations.
Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
Ability to:

Independently perform the essential responsibilities of the position.
Multitask and maintain timelines effectively.
Troubleshoot issues utilizing research, reasoning, analysis, and decision-making.
Work collaboratively within a team environment and across the organization.
Understand and follow verbal and written directions.
Plan, coordinate, organize, and prioritize workload to meet schedules and timelines.
Coordinate flow of communications and information as needed.
Generate and prepare comprehensive reports related to the area of assignment.
Compose effective correspondence.
Type or input data at an acceptable rate of speed.
Answer telephones and greet the public courteously.
Maintain a variety of records, logs, and files.
Utilize a computer to input and/or extract data, maintain automated records, and generate computerized reports.
Work independently with little direction.
Communicate effectively both orally and in writing.
Determine appropriate action within clearly defined guidelines.
Add, subtract, multiply, and divide with speed and accuracy.
Establish and maintain cooperative and effective working relationships with others during the course of work.

LICENSES AND OTHER REQUIREMENTS

May be required to possess or demonstration an ability to obtain, a valid driver license, if driving is required as an essential responsibility of the position.
May be required to travel for various off-site meetings, trainings, conferences, workshops, and/or events in support of the overall objective of the position.

PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this class.

Physical Demands
While performing the duties of this classification, employees are regularly required to sit or stand for extended periods of time; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel, operate personal computers and other standard office equipment; and reach with hands and arms; bend at the waist, kneel or crouch to file materials. Specific vision abilities required by this job include close vision, ability to distinguish basic shades and colors and the ability to adjust focus. Employees are frequently required to walk and stand and occasionally lift up to 25 pounds.

Mental Demands
While performing the duties of this classification, incumbents are regularly required to use written and oral communication skills; read and interpret data information, and documents; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; use math and/or mathematical reasoning; perform highly detailed work under changing intensive deadlines on multiple, concurrent tasks; and interact with District administration, management, staff, students, vendors, the public, elected officials, and others encountered in the course of work, some of whom may be dissatisfied or disruptive.

Work Environment
The work environment described herein are representative of those an employee encounters while performing the essential functions of this classification. Incumbents in this classification may encounter frequent interruptions by college personnel, students, and the public. Employees work under typical office conditions, with constant interruptions; noise levels may vary depending on activities of the office, division, or department.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Americans with Disabilities Act (ADA) requires us to identify the essential (*) duties/functions of the position. We have indicated those duties with an (*)on the job description.

Diversity Statement

College of the Siskiyous (Siskiyous) acknowledges and condemns the history of colonization of the Indigenous Tribes who originally inhabited the land on which our institution stands. We acknowledge their continued existence and wisdom regarding this place and area.

It is our mission and vision to foster a community that is inclusive, responsive and supportive of all of its members equitably. It is important for our students and staff to understand the history of our area, acknowledge the past, collaborate with our communities, and facilitate course work which empowers our students with the tools to lead with respect.

All members of the College community are responsible for creating, maintaining, and developing a learning environment in which differences are embraced, sharing is encouraged, equity is sought, and inclusiveness is practiced. We will continually assess our progress to ensure that diversity initiatives disrupt and eliminate harmful policies within our college community. Siskiyous welcomes and embraces students and employees from all backgrounds including, but not limited to: ability or disability, age, ancestry, body type or size, citizenship or immigration status, economic status, educational status, employment status, ethnicity, food or housing insecurity, gender, gender identity, gender expression, incarceration experience, language, marital or partner status, military or veteran status, national origin, neuro-diversity, physical or mental health status, political affiliation, race or racial identity, religion, reproductive status, sex, and/or sexual orientation.

The College strives to ensure that its diversity initiatives are anti-racist and inclusive. Our ultimate goal is to eliminate oppressive policies within our College community.

---