Medical Receptionist

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Connecticut Orthopaedics is looking for a full-time Medical Receptionist float. This position will cover our Branford, Guilford, Cheshire, Wallingford, Hamden and Shelton offices.

Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 55 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.

We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month.

THE OPPORTUNITY: Connecticut Orthopaedics is a growing healthcare practice based in the greater New Haven community with a strong commitment to providing excellent care and customer service to our patients.

SKILLS AND ABILITIES

Excellent communication and interpersonal skills
Strong customer orientation
Demonstrative initiative and ability to multi-task
Strong organizational skills and systems aptitude
Solid computer skills including proficiency with Microsoft Office
Knowledge on pre-approvals with insurance companies
Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus

ROLES AND RESPONSIBILITIES

Follows all Connecticut Orthopaedic Specialists P.C. policies and procedures including but not limited to human resources, clinic, administrative, HIPAA and compliance
Greet patients and visitors, check in patients, verify insurance
Enter patient demographics and insurance information into the Electronic Medical Record
Determine fees and process appropriate co-pays, properly record information
Maintain appropriate levels of cash and balance cash drawer according to procedure

EDUCATION AND EXPERIENCE

High School Diploma or GED required
Associate of Arts degree, Medical Assistant or Medical Administrative certificate or higher preferred
Minimum of two years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations
Orthopedic or Urgent Care background preferred

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