Sales Support Representative

6 days ago

Chapel Hill, United States Creative Collaborations, Inc. Full time

Creative Collaborations , a dynamic sales and marketing firm that focuses on crafting strategies for Fortune 500 businesses, is hiring energetic and customer-focused individuals to join us as Sales Support Representative. This impactful role is perfect for aspiring sales professionals eager to connect directly with customers, understand their unique requirements, and provide valuable solutions that enhance their lives Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. As a Sales Support Representative, you will receive comprehensive, hands-on training in direct sales methods, diverse product offerings, and customer-focused selling techniques. This program develops your exceptional communication, active listening, and solution-oriented skills, teaching you to confidently engage potential customers and present compelling value propositions. Key Responsibilities of the Sales Support Representative Engage directly with prospective customers through in-person interactions across local communities and territories. Perform detailed needs assessments to evaluate customer communication and entertainment needs, recommending optimal solutions. Customize and present internet, TV, and voice packages, highlighting key benefits and differentiators. Expertly answer customer questions about the client’s products, pricing, and service terms, ensuring complete clarity and transparency. Guide customers through the entire sales process, from initial consultation to service selection and finalized agreements. Accurately process new customer sign-ups and service activations while maintaining strict compliance with company and client standards. Manage and overcome customer objections with confidence, empathy, and solution-driven responses, focusing on customer satisfaction. Contribute to daily team sessions, honing sales techniques, and mastering product details. Engage in individual and team sales targets by consistently acquiring new, satisfied customers. xhuatnn Provide initial post-sale support or education to ensure a smooth transition and positive early experience for new subscribers.

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