Front Desk Receptionist

PentaHealth, located in southeastern Pennsylvania, is seeking Medical Office Front Desk Receptionists/Phone Room Operator for Primary Care Downingtown Practice located in Downingtown, PA. This is a full-time position, Monday through Friday.

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*Requirements for a Patient Service Representative at PentaHealth*:

Minimum 18 years of age
Preferred experience in a medical office environment.
Working knowledge of secretarial procedures, organizational policies and procedures, systems, and office management practices.
Some knowledge of CPT & ICD-9/10 coding preferred.

Responsibilities of our Medical Office Front Desk Receptionist:

Perform day to day administrative functions and general office duties but not limited to word processing, copays, filing, faxing, answering phones and data entry.
Welcome and great patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct them to the appropriate place or department.
Answer incoming calls and transfer calls to appropriate departments.
Schedule or reschedule appointments for patients whether in person or on the phone.
Enter all information when scheduling new patients like address, insurance information to emergency contacts etc.
Assist in checking in and checking out patients and scheduling for any type of testing and/or follow ups.
Other clerical tasks as assigned.

What to expect from PentaHealth:

Our staff receive thorough training within our offices and on our EMR system (EPIC)
Our offices provide care for acute problems as well as chronic illnesses.
Competitive salary, benefit eligibility (Medical/Dental/Vision/401K), uniform allowance, six-paid holidays, and Paid Time Off are offered after your first 60-days of employment.
An understanding staff that knows life-and-work balance is essential. The majority of our staff have been with us for several years, and attribute our caring and understanding management team as a reason why.
We are a company that loves to promote from within. If you have a talent or a skill, we love to promote our employees up our company ladder and help you find your ideal role with us.

Job Type: Full-time/Monday-Friday (no weekends)
Pay: Starts at $20.00 per hour (and up based on experience)

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