Branch Manager

11 hours ago

Stevenson Ranch, United States Firefighters First Credit Union Full time $86,862 - $98,444
For over 88 years, we have worked to create trusting relationships with our fire family. The bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with over $2.0B in assets, we serve over 64,000 members in more than 1,000 fire departments.

Take the next step in your career now, scroll down to read the full role description and make your application.

Are you a dynamic and enthusiastic leader with a passion for serving the community? Currently, we have an immediate opening in our Santa Clarita, CA branch for a Branch Manager (Regional Office Manager) to join our team

The Manager, Regional Office is responsible for the branch operations of the regional office. They are responsible for leading and developing their team, providing after-hour member support, attaining production goals, and expanding membership while delivering legendary member experience. The Regional Office Manager is also responsible for promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events.

Primary Responsibilities:

Managing all regional office operations. This includes performing routine audits as necessary and fulfilling fiduciary responsibilities.
Ensuring members’ needs are met through a consultative approach, going above & beyond whenever possible through multiple channels, from traditional phone interactions to in-person conversations to Improve the Financial Lives of Our Fire Family, and ensuring every member, every time, is receiving legendary service across all interactions.
Promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events where brand exposure is optimal. This includes working with the business development team when needed to support this effort.
Handling escalations which include researching and responding to member inquiries in a timely manner. This includes working with other departments to coordinate responses, research, resolutions, or carry out other required duties to support our membership.
Effectively managing lending and deposit pipelines.
Forecasting and scheduling teams to provide members with adequate coverage each day.

Leadership Responsibilities:

Regularly meeting with each team member, managers and FSCs, to coach and mentor to ensure alignment around FFCU’s mission, vision, and values.
Providing team members with training, tools, and resources to successfully perform their jobs.
Holding teams accountable for meeting all service level agreements, ensuring the team’s work is accurate/efficient, and providing coaching, feedback, or training as needed.
Providing and ensuring development opportunities are available for team members as part of their overall career path with the Credit Union.
Leading change by identifying opportunities that consistently raise the bar and improve service levels.
Assisting the Credit Union with executing the business plan of the organization.

Basic Qualifications:

Education: Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field.
Minimum of 3 years’ experience as a branch manager or a financial services branch representative.
Experience supervising or managing employees.
Experience with sales and operations at a financial institution.

Benefits:

We offer exceptional benefits to our employees, including:

Competitive salary with a pay for performance bonus
Fully paid Medical, Dental, and Vision benefits package for employees.
Fully paid Life insurance, AD&D, short and long-term disability coverage
401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
Pet Insurance
4 weeks of PTO annually including 2 ½ days of float time.
9 paid holidays plus 2 half days

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.

  • Branch Operations Coordinator

    2 weeks ago

    Ladera Ranch, California, United States WELLS FARGO BANK Full time

    About Wells Fargo BankWells Fargo Bank is a leading financial institution that offers a wide range of banking and financial services to individuals, businesses, and institutions. Our mission is to provide our customers with the best possible financial solutions and services, while also promoting financial inclusion and stability.About the RoleWe are seeking...

  • Branch Operations Coordinator Sendero

    2 weeks ago

    Ladera Ranch, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...

  • **Branch Manager: Pipeline Construction Expert**

    2 weeks ago

    Boys Ranch, Texas, United States Crimson Solutions Full time

    About Crimson SolutionsCrimson Solutions is a leading provider of horizontal drilling techniques and cable line construction services. Our team of experts specializes in laying supply and disposal lines for various industries, including water, gas, electricity, and telecommunications.Our ExpertiseWe offer a range of services, including:Horizontal drilling...

  • Heating or Plumbing Installers or Assistants Wanted

    3 weeks ago

    Ladera Ranch, California, United States Galaxy Group Full time

    About Galaxy GroupGalaxy Group is a leading personnel management company with extensive experience in the field. Our teams consist of passionate individuals who can assist clients in various languages, including French, German, English, Dutch, Luxembourgish, and more.Our BranchesWe have two branches in Luxembourg, one in Wiltz and the other in Luxembourg, to...

  • Training Specialist for System Gastronomy

    3 days ago

    Burnt Ranch, California, United States Stellar Innovations Full time

    Unlock Your Potential in System GastronomyAt Stellar Innovations, we're committed to helping you grow and develop your skills in the exciting field of system gastronomy. Our training program for Training Specialist for System Gastronomy is designed to provide you with the knowledge, skills, and experience you need to succeed in this dynamic industry.What...

  • Account Coordinator

    4 weeks ago

    Highlands Ranch, Colorado, United States Berlin Packaging Full time

    About the RoleBerlin Packaging is a leading supplier of rigid packaging and packaging components, with a strong presence in the market. As an Account Coordinator, you will play a crucial role in supporting our customers and driving business growth.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to all accounts, ensuring timely and...

  • Training Specialist for System Gastronomy

    3 weeks ago

    Burnt Ranch, California, United States Stellar Innovations Full time

    Unlock Your Potential in System GastronomyAt Stellar Innovations, we're committed to providing a comprehensive training program that sets you up for success in the dynamic world of system gastronomy. As a Training Specialist, you'll have the opportunity to learn from the best and develop the skills needed to excel in this exciting field.Key...

  • Heating or Plumbing Installers or Assistants

    7 days ago

    Ladera Ranch, California, United States Galaxy Group Full time

    Job OpportunityGH Interim Sàrl is a company that specializes in personnel management, with a team of passionate individuals who can assist clients in various languages, including French, German, English, Dutch, and Luxembourgish. To better serve its clients, GH Interim has established two branches in Luxembourg. The company works with candidates from...

  • Field Based Clinical Program Consultant

    6 days ago

    Fair Oaks Ranch, United States Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Security Site Supervisor Armed Flex

    5 days ago

    Boys Ranch, Texas, United States Allied Universal® Full time

    Job OverviewAllied Universal, a leading security and facility services company, offers a dynamic work environment that fosters a culture of diversity and inclusion. As a valued member of our team, you will have access to a range of benefits, including medical, dental, and vision coverage, life insurance, and a retirement plan.Job SummaryWe are seeking an...

  • Teller Part Time Foothills OC

    1 week ago

    Foothill Ranch, California, United States Wells Fargo Full time

    About Wells FargoAt Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. Our company culture is built on a foundation of teamwork, innovation, and a commitment to making a positive impact in the communities we serve.About the RoleWe are seeking a Teller to...

  • Librarian for Youth and Family Services

    4 weeks ago

    Highlands Ranch, Colorado, United States Douglas County Libraries Full time

    Job OverviewCompensation: $1, $2,350.11Employment Type: Full-TimePosition Summary: The Youth and Family Services Librarian is responsible for strategizing, organizing, and executing library offerings at Douglas County Libraries (DCL), with a concentrated emphasis on youth and family engagement. This position requires a solid grasp of public library...

  • Teller Part Time Foothills OC

    7 days ago

    Foothill Ranch, California, United States Wells Fargo Full time

    About Wells FargoAt Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. Our company culture is built on a foundation of teamwork, innovation, and a commitment to excellence. We're a leader in the financial services industry, and we're always looking for...

  • SAP SD Consultant

    3 days ago

    Star Valley Ranch, Wyoming, United States Cascade Innovations Full time

    About the RoleWe are seeking a highly skilled Business Consultant for SAP SD to join our team at Cascade Innovations. As a key member of our IT department, you will be responsible for providing expert advice and guidance on the implementation and use of the SAP Sales and Distribution module.Your Key ResponsibilitiesConsult with international teams to...

  • Librarian for Youth and Family Services

    4 weeks ago

    Highlands Ranch, Colorado, United States Douglas County Libraries Full time

    Job OverviewCompensation: $1, $2,350.11Employment Type: Full-TimePosition Summary: The Youth and Family Services Librarian is responsible for the planning, coordination, and execution of library services at Douglas County Libraries (DCL), with a primary emphasis on youth and family engagement. This position requires a comprehensive understanding of public...