Technical Support Specialist
2 weeks ago
The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries.POSITION EXPECTATIONSMaintain expert knowledge of electronics applications in KUHN productsSolve customer service needs with required urgencyHelpful and favorable image of CompanyTreat people fairlyConfidentiality of Company informationContinuously improve systemsESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components.Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts.Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments.Assist in the investigation of warranty claims by conducting failure analysis of returned components.Maintain good knowledge of the service and maintenance requirements and field issues of competitors products similar to electronics in KNA product lines.Assist with dealer training for scales and electronics.Participate in the Company s team process to develop and improve customer service. Continually strive toEducation and/or Experience - An associate s or bachelor s degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
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Technical Support Specialist
Found in: beBee jobs US - 1 week ago
Brodhead, Wisconsin, United States Kuhn North America, Inc. Full timeThe Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. POSITION EXPECTATIONSMaintain expert knowledge of electronics applications in KUHN productsSolve customer service needs with required urgencyHelpful...
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Technical Support Specialist
6 days ago
Brodhead, United States CareerBuilder Full timeThe Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA...
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Technical Support Specialist
2 days ago
brodhead, United States Kuhn North America, Inc. Full timeThe Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. POSITION EXPECTATIONSMaintain expert knowledge of electronics applications in KUHN productsSolve customer service needs with required urgencyHelpful...
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Technical Support Specialist
Found in: Jooble US O C2 - 1 day ago
Brodhead, WI, United States Kuhn North America, Inc. Full timeThe Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. POSITION EXPECTATIONSMaintain expert knowledge of electronics applications in KUHN productsSolve customer service needs with required urgencyHelpful...
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Manufacturing Engineering Manager
3 days ago
Brodhead, United States Kuhn North America, Inc. Full timeThe Manufacturing Engineering Manager plans, directs, and coordinates all manufacturing engineering and technical phases of manufacturing (ie: methods, operations, standards, material routing, plant layout, facilities, etc.) to achieve the safest and most economical manufacturing and highest level of quality. EXPECTATIONSDrive continuous improvement in...
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Manufacturing Engineering Manager
5 days ago
Brodhead, United States Kuhn North America, Inc. Full timeThe Manufacturing Engineering Manager plans, directs, and coordinates all manufacturing engineering and technical phases of manufacturing (ie: methods, operations, standards, material routing, plant layout, facilities, etc.) to achieve the safest and most economical manufacturing and highest level of quality. EXPECTATIONSDrive continuous improvement in...
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Manufacturing Engineering Manager
1 day ago
Brodhead, United States Kuhn North America, Inc. Full timeThe Manufacturing Engineering Manager plans, directs, and coordinates all manufacturing engineering and technical phases of manufacturing (ie: methods, operations, standards, material routing, plant layout, facilities, etc.) to achieve the safest and most economical manufacturing and highest level of quality.EXPECTATIONSDrive continuous improvement in...
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Quality Assurance Manager
2 days ago
brodhead, United States Kuhn North America, Inc. Full timeThe Quality Assurance Manager is responsible for the development and management of the overall KNA Quality Assurance Program, with the goal of ensuring process and procedure compliance and overall effectiveness for producing the highest quality products and responding to non-conformance with corrective measures. EXPECTATIONSEnsure that all components and...
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Quality Assurance Manager
Found in: Jooble US O C2 - 1 day ago
Brodhead, WI, United States Kuhn North America, Inc. Full timeThe Quality Assurance Manager is responsible for the development and management of the overall KNA Quality Assurance Program, with the goal of ensuring process and procedure compliance and overall effectiveness for producing the highest quality products and responding to non-conformance with corrective measures. EXPECTATIONSEnsure that all components and...
