Service Manager

2 weeks ago

Columbus, United States Alpha Automotive Full time

Alpha Automotive is looking for a Service Manager to join our rapidly growing team

Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time.

We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair

As a Service Manager, a typical day may include the following:

  • Managing our service department while handling customer service interactions, reports, and repairs.
  • Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer"'s specifications
  • Acting as a liaison between the technician and customers
  • Answer service calls, set and confirm appointments
  • Establish long-term positive relationships with customers
This career may be for you if:
  • You have strong leadership skills
  • You have experience with Mitchell Management Systems, or All Data Management Systems
  • You have outstanding customer service skills
  • You are extremely organized
  • You thrive in a fast paced work environment
  • You're team oriented and self-motivated
Benefits include:
  • Training & competitive pay
  • Bonus structure
  • Dental, vision, life & disability insurance
  • Paid time off after a year of service

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