Ticket Office Representative | Iowa Events Center

5 days ago


Des Moines, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Ticket Office Representative is a part time, on call per event employee who is responsible for the processing and distribution of ticket sales in an accurate and timely manner at all Iowa Events Center facilities. Responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service.

This role will pay an hourly rate of $12.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities
  • Receive and process in person, phone and mail ticket orders using various aspects of the ticketing system
  • Follow proper procedures regarding money and ticket reconciliation after every work shift
  • Provide accurate Iowa Events Center information and superior customer service to patrons
  • Maintain work spaces and supplied for department in a net and orderly fashion
  • Answer phone and provide event information to customers
  • Must be familiar with and enforce ticket office rules and regulations
  • Accurately sorts and organizes will call tickets by event and last name
  • Provide excellent customer service assistance to internal and external clients
Qualifications
  • High school diploma or equivalent
  • Prior sales, cash handling or customer service experience
  • Ticketing sales experience highly desired
  • Ability to work independently and as part of a team
  • Must be able to communicate clearly and concisely in the English language, both orally and in writing
  • Ability to safely and accurately handle and account for moderate sums of money
  • Demonstrated ability to work under pressure and handle difficult situations with courtesy and tact when dealing with the public and promoters
  • Excellent computer and data manipulation skills; including software such as Microsoft Office and intermediate to advanced Excel skills highly desired
  • Knowledge of Paciolan highly desired.
  • Must be available to work a flexible schedule including long hours, nights, weekends and holidays as needed


  • West Des Moines, United States The Iowa Clinic Full time

    DescriptionA day in the life...Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like? Arrive at work in the morning - no night shifts here! Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of...


  • Des Moines, United States Oak View Group Full time

    Oak View Group - Iowa Events Center & Wells Fargo Arena [Wait Staff / Team Member] As a Suite Server at Oak View Group, you'll: Assist setup of food service areas within specific suites and club areas based upon pre-order; Ensure all assigned suites are set prior to event based upon communication received of orders; Have full knowledge of food and beverage...


  • Des Moines, United States Oak View Group Full time

    Oak View Group - Iowa Events Center & Wells Fargo Arena [Beverage Server / Barback] As a Bartender at Oak View Group, you'll: Mix and serve drinks to customers; Check customers' identification and confirm legal drinking age; Maintain cleanliness of bar area and equipment; Restock bar supplies and inventory; Handle cash and credit card transactions; Provide...

  • ER Nurse

    4 weeks ago


    Des Moines, Iowa, United States UnityPoint - Iowa Methodist Medical Center - AHSA Full time

    UnityPoint Health is seeking an experienced ER Nurse to join our team at Iowa Methodist Medical Center in Des Moines, Iowa.The ideal candidate will possess a current Iowa nursing license and at least 2 years of recent ER nursing experience.We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and...


  • Des Moines, Iowa, United States State of Iowa Full time

    Job Title: Attorney for the State of IowaWe are seeking a highly motivated and meticulous attorney to join our growing internal legal team located in Des Moines, Iowa. As an internal legal advisor for the Iowa Department of Corrections, you will serve under the supervision of the DOC General Counsel and work collaboratively across all divisions within the...


  • Des Moines, Iowa, United States Minnesota Wild Full time

    Job SummaryThe Community Relations Coordinator & Mascot for the Iowa Wild Hockey Club will assist the Director, Marketing, Community Programs and Events with overall brand development and strategy. This role will manage all community relations programming executed by the Iowa Wild and oversee the team's mascot program, including booking appearances,...


  • West Des Moines, United States The Iowa Clinic Full time

    DescriptionA day in the life... Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like? Arrive at work in the morning - no night shifts here! Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of...


  • Des Moines, United States Iowa Orthopaedic Center PC Full time

    Iowa Orthopedic Center is actively seeking a Financial Counselor to join our team. In this role you will support patients by explaining financial obligations, providing payment options, and facilitating insurance and payment plans. This role ensure the timely collection of patient accounts by communicating with patients, insurance companies and other...


  • West Des Moines, United States The Iowa Clinic Full time

    The Iowa Clinic is seeking a BC/BE Non-Invasive Cardiologist to Join one of the Largest Physician-Owned and Governed Multi-Specialty Clinics in the Midwest.Benefits:Competitive base salarySigning incentive401(k) profit sharing retirement planOptional health, dental, vision, long-term disability, long-term care and term life insurance, and flexible...


  • Des Moines, United States The Iowa Clinic Full time

    The Iowa Clinic, P.C. is seeking a BE/BC Cardiothoracic Surgeon to join our physician-owned and governed, multi-specialty organization!Highlights:Join a well-respected team of 2 surgeons (growing to 3!), 3 APPs, 2 Office Based RNs, and 4 PerfusionistsComprehensive Cardiovascular team includes 20 Cardiologists and 4 Vascular SurgeonsCVS Co-management...


  • West Des Moines, United States Bank Iowa Full time

    What You'll Be Doing A Client Experience (CX) Representative is a key role within the Bank's digital branch operations and services. This role is pivotal in advancing the bank's digital presence and offerings and is responsible for delivering exceptional service to current and prospective clients. Primary responsibilities involve communicating with clients...


  • Des Moines, Iowa, United States The Iowa Clinic Full time

    Cardiothoracic Surgeon OpportunityThe Iowa Clinic, P.C. is seeking a skilled Cardiothoracic Surgeon to join our multi-specialty organization. As a key member of our team, you will have the opportunity to work with a well-respected group of surgeons, advanced practice providers, and perfusionists.Highlights of the Opportunity:Collaborate with a team of 2...


  • Des Moines Metro, United States The Iowa Clinic Full time

    The Iowa Clinic is seeking a BC/BE Non-Invasive Cardiologist to Join one of the Largest Physician-Owned and Governed Multi-Specialty Clinics in the Midwest.Benefits:Competitive base salarySigning incentive401(k) profit sharing retirement planOptional health, dental, vision, long-term disability, long-term care and term life insurance, and flexible...


  • West Des Moines, Iowa, United States The Iowa Clinic Full time

    About the RoleThe Iowa Clinic is seeking a skilled Clinical Respiratory Therapist to join our team in Central Iowa. As a Respiratory Therapist at The Iowa Clinic, you will have the opportunity to make a meaningful difference in the lives of our patients while working in a collaborative and compassionate environment.Key ResponsibilitiesPerform Pulmonary...


  • West Des Moines, Iowa, United States The Iowa Clinic Full time

    Urology Opportunity in IowaThe Iowa Clinic is seeking a skilled Urologist to join our team in Des Moines Metro, Iowa. As a member of our Department, you will be part of one of the largest physician-owned and governed multi-specialty clinics in the Midwest.Key Highlights:A growing practice with a strong team of 4 Board Certified UrologistsA large referral...


  • Des Moines, Iowa, United States The Iowa Clinic, P.C. Full time

    The Iowa Clinic, P.C. is seeking a skilled Urologist to join their growing practice. This is an excellent opportunity for a board-certified physician to work with a leading medical group in the Midwest.Why Choose The Iowa Clinic, P.C.? We offer a growing Urology practice with a clinic-owned joint venture Ambulatory Surgery Center.Our call schedule is 1:5,...


  • Des Moines, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Suite Server is responsible for setting and maintaining advanced and event day suites food and beverage orders for Wells Fargo Arena events.Oversee their designated suites during...

  • Parking Lot Attendant

    4 weeks ago


    Des Moines, Iowa, United States Oak View Group Full time

    Parking Lot Attendant Role OverviewOak View Group is seeking a Parking Lot Attendant to join our team at the Iowa Events Center. As a Parking Lot Attendant, you will be responsible for controlling and monitoring entry to the guests and employees parking lots, ensuring the safety and security of guests and employees, and providing directions and venue...


  • Des Moines, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...


  • West Des Moines, Iowa, United States Bank Iowa Full time

    Job SummaryWe are seeking a highly skilled Client Experience Representative to join our team at Bank Iowa. As a key member of our digital branch operations, you will be responsible for delivering exceptional service to our clients and promoting our products and services.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and secure messaging...