Lead Program Scheduler

2 weeks ago

Phoenix, United States Southwest Autism Research & Resource Center Full time

Lead Program Scheduler

Greater Phoenix Area

About SARRC:

SARRC is a leading provider of autism services, dedicated to helping individuals with autism reach their full potential. We are committed to fostering a supportive and inclusive environment for both clients and employees.

Position Summary:

We are seeking a highly organized and detail-oriented Lead Program Scheduler to join our mission-driven team. As a Lead Program Scheduler, you will play a crucial role in ensuring that our clients receive the highest quality ABA services by effectively managing schedules and coordinating resources for family, clients, and staff members across our many programs and campuses.

Key Responsibilities:

  • Scheduling and Coordination: Develop and maintain comprehensive schedules for therapy sessions, ensuring optimal utilization of resources and client satisfaction.
  • Communication and Interpersonal Skills: Coordinate with Behavior Therapists, BCBAs, families, and internal departments to schedule appointments and address any scheduling conflicts.
  • Cross-functional Collaboration: Effectively collaborate with multiple departments (e.g. finance, billing) to ensure accurate funding streams and timely billing.
  • Organizational and Time Management: Respond to daily changes in client schedules, staff schedules, and staffing while fulfilling our commitment to direct service hours for clients and therapists.
  • Team Leadership: Provide supervision and on-the-ground support to direct supervisees and coordinates with other team members to ensure accurate scheduling activities and overall excellent provider and client care.
  • Software Proficiency: Experience with scheduling software (Salesforce), spreadsheets, database management tools, and word processing software.

Required Qualifications:

  • High School Diploma or equivalent with further education for administrative/relevant business-related topics.
  • Minimum of 1 to 2 years of general administrative experience within a professional environment.

Preferred Qualifications:

  • Experience within a healthcare or behavioral health environment.
  • Spanish language fluency.

Salary:

Starting at $21/hr.

Hours:

Full-time, Monday Friday.

Company Culture:

At SARRC, we value people, excellence, innovation, learning, and leadership. We foster a collaborative and supportive work environment where everyone is encouraged to contribute their unique perspectives and skills.

Additional Benefits:

  • Paid Time Off: Generous paid time off for vacation, personal time, and sick leave with an additional 8 paid holidays
  • Professional Development Stipend: Receive an annual $1,000 stipend to support professional development activities, such as conferences, workshops, or certifications.
  • Health Insurance: Comprehensive medical, vision, and dental insurance with the majority of coverage paid for by SARRC
  • 401k Matching: Contribute to your retirement with a 50% company match up to 6%.

Our Story

Established in 1997 by two mothers of children with autism and their developmental pediatrician, SARRC is an internationally recognized nonprofit with a mission to advance research and provide a lifetime of support for individuals with autism and their families. As the state of Arizonas largest nonprofit serving the autism community, SARRC conducts innovative research, provides evidence-based practices, disseminates effective training, and builds inclusive communities.

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