Credit Analyst I

2 weeks ago


Garden Grove, United States JobTracks Full time
Job Summary:

We are seeking a detail-oriented and proactive Credit Analyst to join one of our clients in Garden Grove.

Key Responsibilities:
  • Conduct comprehensive credit investigations and analyze credit data related to loan applications.
  • Verify and update credit information as requested by clients to support the mortgage underwriting process.
  • Provide operational support to the production team throughout the credit report supplement process.
  • Resolve customer problems and inquiries via telephone.
  • Handle inbound consumer and client calls efficiently and professionally.
  • Perform word processing tasks, including general correspondence and data entry.
  • Interface with customers regarding inquiries, complaints, and providing exceptional customer service.
  • Conduct effective internet research for documentation to assist with verification requests.
  • Analyze credit files to identify the causes of missing data and changes to credit information.
Qualifications:
  • Proven experience as a Credit Analyst or in a similar role.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage multiple tasks and meet deadlines.
  • Strong problem-solving skills and ability to work independently.
  • Knowledge of credit reporting and analysis techniques.
  • Can type 30 WPM
Shift Availability:
Must be available to work any of the following shifts:
  • 7:00 AM - 3:30 PM
  • 8:30 AM - 4:00 PM
  • 9:30 AM - 6:00 PM
  • 11:00 AM - 8:00 PM
Required Skills/Experience:
  • Previous experience in credit analysis or related field
  • Strong background in call center environments, with excellent customer service skills
Desired Skills (Preferred):
  • Experience in the mortgage industry or familiarity with mortgage processes is a plus
Education Requirements:
  • High school diploma or GED required
  • Bachelor's degree preferred, but not mandatory

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