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Regional Director Of Operations
4 weeks ago
Regional Director
Mortenson Family Dental
Job Type: Full Time
Locations: Greater Cincinnati Area
This key operational role leads a group of dental practices focused on the consistent delivery of quality dental care, exceptional patient experiences, and high-performing team members. Serves as a champion for the organization’s mission and values, and to the commitment of excellence to MDP brand standards. Implements organizational and regional strategies in order to achieve established goals and objectives. Executes and maintains operational best practices in the region. Inspires, manages, and develops Practice Managers to meet the organization’s expectations for both patient care and financial outcomes. In alignment with the Practice Excellence team, initiates and creates systems for efficient and effective work processes. Serves as a liaison between regional operations and support services. Acts as a cultural ambassador for the brand and the organization in the communities we serve. Some travel required - varies by region.
Benefits of being a part of the Mortenson Team
Benefits available after 60 days of employment
Medical, dental, and vision insurance with company contribution
Life Insurance
Flexible spending (health and dependent care) account
Generous time off policy
Employee Stock Ownership Plan
401K
Daily Pay
Professional development assistance
Employee assistance program
Responsibilities:
Ensures that regional teams can deliver exceptional patient care, striving for practice excellence, as identified by the MVP Patient Experience.
Promotes and champions the local brand. Participates in local public relations, community events, and charitable participation initiatives. Maintains brand standards throughout the region at all offices and in all internal and external communications.
Develops and leads assigned practices to achieve strategic and financial goals. Monitors and analyzes performance and takes appropriate corrective action. Willingly assists the region and other practices in achieving shared goals.
Participates in the development of national best practices. Drives execution of best practices and MDP operational strategies at the regional level to ensure successful implementation.
Conducts quarterly OPStop Reviews and consults with practices on findings. Ensures action plans are developed and implemented.
Inspires, develops, and trains Team Leaders. Optimizes individual and regional performance to meet succession planning needs. Recruits, selects, and leads individuals to create highly-engaged, high-performing teams. Delegates to and empowers individuals to make decisions and carry out actions promoting accountability.
Ensures regional infrastructure - systems and practices - are consistent with MDP guidelines. Operates using MDP Mission and Values as guiding principles. Holds local leaders accountable for consistent application of MDP standards and philosophies. Maintains continual compliance with MDP policies, work procedures, and instructions and all applicable Federal, State, and Local regulations.
Requirements:
Bachelor Degree or equivalent work experience
1-3 years managerial/leadership experience
Ability to use computer software and systems.
Desired:
Master Degree
3-5 years managerial/leadership experience in multi-unit or multi-practice businesses; facilitation, presentation, and communication skills. Dental and/or healthcare experience a plus.
Google Suite, MS Office or comparable platform - Familiarity with Open Dental, Solution Reach, EDS, Digital Imaging software, CRMs, HRIS, LMS
Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.
Mortenson Dental Partners is recommended 9 out of 10 on Glassdoor
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