Service Manager

3 weeks ago

Glendale, United States Pentair Full time
Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 10,500 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

We have an opportunity for a KBI-Service Manager to join our Glendale, AZ team. You will provide management and training for all assigned staff while being fully responsible for all operations and financial functions of the assigned office. Your leaderships skills and ability to maintain excellent relationships with external and internal stakeholders will be the keys to your success as a Service Manager.

You will:
  • Provide oversight and training for all direct reports, including administrative and technical staff.
  • Provide technical support for all field technicians, (24/7 phone support when indicated by exempt status).
  • Complete regular onsite audits of field technicians to evaluate skill levels.
  • Ensure all personnel are following company policies and procedures, using corrective action/progressive discipline when necessary to modify behavior.
  • Generate business opportunities in local markets.
  • Manage P&L and work utilization for this site.
  • Ensure office is adequately staffed to meet business needs, by recruiting, hiring, and onboarding new employees.
  • Build relationships with customers by providing excellent service and support.
  • Provide a safe and healthy work environment that is inclusive for all individuals.
  • Responsible for facility security and maintenance
  • Ensure all staff are following safety rules and regulations.
  • Monitor expenses with approval of expense reports, payroll and office expenditures ensuring office remains within budgets.
  • Provide a safe and healthy work environment that is inclusive for all individuals.
Key Qualifications:
  • High school diploma or equivalent.
  • Valid state issued driver's license.
  • Excellent problem solving and critical thinking skills.
  • Excellent service and relationship building skills.
  • Previous management experience or on the job equivalent experience
  • Ability to travel.
  • Position requires regular bending, stooping, kneeling and ability to lift 55 pounds.
  • Bilingual preferred; ability to read, write and speak Spanish is preferred, but not required.
Pentair is an Equal Opportunity Employer
Diversity, Equity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:
  • Ensuring leadership involvement and ownership
  • Attracting and retaining diverse talent at all levels
  • Fostering a globally aware, inclusive culture
  • Ensuring our practices are fair and non-discriminatory

  • Customer Service Manager

    4 weeks ago

    glendale, United States LHH Full time

    We are seeking an experienced Customer Service Manager to lead our customer service team and ensure exceptional service delivery. The ideal candidate will have a proven track record in managing teams, resolving customer inquiries, and implementing strategies to improve customer satisfaction. You will be responsible for overseeing daily operations, training...

  • Customer Service Manager

    4 weeks ago

    Glendale, United States LHH Full time

    We are seeking an experienced Customer Service Manager to lead our customer service team and ensure exceptional service delivery. The ideal candidate will have a proven track record in managing teams, resolving customer inquiries, and implementing strategies to improve customer satisfaction. You will be responsible for overseeing daily operations, training...

  • Customer Service Manager

    4 weeks ago

    Glendale, United States LHH Full time

    We are seeking an experienced Customer Service Manager to lead our customer service team and ensure exceptional service delivery. The ideal candidate will have a proven track record in managing teams, resolving customer inquiries, and implementing strategies to improve customer satisfaction. You will be responsible for overseeing daily operations, training...

  • Customer Services Manager

    4 weeks ago

    Glendale, United States Gold's Gym International, Inc. Full time

    Why is it great to work here? Gold's Gym is growing fast and looking for a Customer Service Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will...

  • Healthcare Services Manager

    1 week ago

    Glendale, Arizona, United States Walmart Full time

    About the JobWe are seeking a highly skilled Pharmacist to join our team at Walmart. As a Healthcare Services Manager, you will play a crucial role in managing pharmacy operations and ensuring the delivery of high-quality patient care.ResponsibilitiesThe Pharmacist will be responsible for:Managing pharmacy operations.Ensuring the accuracy of prescription...

  • Customer Service Manager

    3 weeks ago

    Glendale, United States Vaco Full time

    Vaco LA is working with a client in the Lighting Manufacturing industry who is looking for a Customer Service/Sales Support Manager to help assist and manager there Customer support team. Key responsibilities will include, managing quotations and customer support team in all efficiency and performance metrics and checking system and making sure all orders...

  • Financial Service Manager

    2 months ago

    Glendale, United States GULFEAGLE SUPPLY Full time

    Job DescriptionJob DescriptionGulfeagle Supply is a family-owned business with over 100+ locations nationwide. We are a full line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes in servicing the professional contractor while also providing a variety of products and services to the homeowner, building...

  • Senior Client Service Manager

    4 weeks ago

    Glendale, United States Gallagher Full time

    Introduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Senior Nutrition Services Manager

    6 days ago

    Glendale, Arizona, United States Griffith Park Healthcare Center Full time

    Overview: At Griffith Park Healthcare Center, we are seeking a highly skilled Senior Nutrition Services Manager to oversee our dietary department. This full-time position requires strong leadership and organizational skills to ensure timely meal preparation and delivery.We offer competitive market pay that is negotiable based on experience.Our comprehensive...

  • Parking Services Operations Manager

    6 days ago

    Glendale, California, United States JoinGPD Full time

    Job Summary:We are seeking a highly skilled Parking Services Operations Manager to oversee all aspects of parking planning and operations. This role requires exceptional customer service skills, strong leadership abilities, and a deep understanding of parking principles and technologies.About JoinGPD:JoinGPD is a dynamic organization dedicated to delivering...

  • Program Manager

    6 days ago

    Glendale, California, United States Catholic Charities of LA Full time

    Job SummaryCatholic Charities of Los Angeles, a leading human services provider in California, is seeking an experienced Program Manager to oversee and develop programs within our organization. As a key member of our team, you will be responsible for managing daily operations, supervising staff, and providing case management to clients.About the RoleThis...

  • Client Service Manager

    3 weeks ago

    Glendale, United States Gallagher Full time

    Introduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Lead Care Manager, Health Services Coordinator

    6 days ago

    Glendale, California, United States Comprehensive Community Health Centers Full time

    Job Description:We are seeking a highly skilled and dedicated Lead Care Manager to join our team at Comprehensive Community Health Centers. As a key member of our healthcare team, you will be responsible for overseeing the provision of Enhanced Care Management (ECM) services to our patients.About the Role:Oversee the implementation of ECM services and...

  • Hospitality Services Manager

    4 days ago

    Glendale, California, United States Marriott Full time

    About the RoleThe Guest Experience Specialist is a critical role within our hotel, responsible for creating memorable guest experiences. As a Guest Experience Specialist, you will be empowered to move about the space and take ownership of the guest experience, ensuring every interaction is positive and engaging.Responsibilities:Take initiative to deliver...

  • Financial Services Manager

    4 days ago

    Glendale, Arizona, United States GULFEAGLE SUPPLY Full time

    Job OverviewGulfeagle Supply is a family-owned business with over 100+ locations nationwide, providing residential and commercial roofing and building products. We specialize in servicing professional contractors while offering various products and services to homeowners, architects, and general contractors.We pride ourselves on delivering high-quality...

  • Financial Services Manager

    2 days ago

    Glendale, Arizona, United States GULFEAGLE SUPPLY Full time

    Job OverviewGulfeagle Supply, a family-owned distributor of residential and commercial roofing and building products, is seeking a highly skilled Financial Services Manager to join our team. With over 75 locations nationwide, we are a growing company offering exciting career opportunities.Estimated Salary$85,000 - $110,000 per year, depending on...

  • Insight Global | Network Services Manager | glendale, az

    2 weeks ago

    glendale, United States Insight Global Full time

    Required Skills & Experience* Bachelor's degree in IT related field or equivalent work experience* 5+ years working as a Senior Network Engineer* 3+ years of experience leading technical teams.* Network technologies expertise (SD-WAN, VPN, Wireless, network architecture, network monitoring)* Network Security expertise (NextGen Firewall, IDS/IPS, Zero Trust)*...

  • Service Coordinator

    6 days ago

    Glendale, Arizona, United States Maxwell Plumb Full time

    Maxwell Plumb Dispatcher Job DescriptionAs a key member of the Maxwell Plumb team, this Dispatcher role plays a vital part in scheduling and executing service calls and projects. This is an excellent opportunity for someone with experience in customer service or dispatching in the HVAC or plumbing industry to join our team.About Us: At Maxwell Plumb, we are...

  • Manager Utilization Management

    3 months ago

    Glendale, United States HealthEcareers - Client Full time

    Job Summary: Manages the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. Ensures cost effective and quality patient care by appropriate utilization of resources. Provides direction to staff which may include Outside Utilization, Extended Care, Bed Placement, Discharge Planning, Transportation and others...

  • Sales Order Coordinator

    1 week ago

    Glendale, Arizona, United States Service Wire Full time

    Sales Order Administrator Job DescriptionService Wire Company, a leading supplier of industrial and utility wire and cable, is seeking a Sales Order Processor in our Phoenix, AZ location.We offer a competitive salary with the potential for a shift differential bonus. The base salary for this position is estimated to be around $43,000 - $53,000 per year,...