Commercial Loan Assistant

2 weeks ago

Billings, United States Glacier Bancorp Full time
About The Role

Western Security Bank is currently seeking an experienced Commercial Loan Assistant. The Commercial Loan Assistant II will provide loan processing support to the commercial lending staff. The Commercial Loan Assistant II position requires a range of duties including, but not limited to, pulling credit reports, loan file preparation, lien releases, collateral tracking while maintaining a high level of quality control. The Commercial Loan Assistant will collect, provide, and prepare loan documentation. This position requires the ability to interpret, understand and execute established policies and procedures. The Commercial Loan Assistant demonstrates a high degree of accountability through utilization of knowledge, skills and actions that protect the assets of WSB and its customers.

The Commercial Loan Assistant will work independently as well as in cross functional teams with various levels of knowledge. These cross functional teams assist internal support staff to accomplish position/department/customer goals within regulatory/policy guidelines. Will also serve as a liaison maintaining a professional, customer service-oriented demeanor in all contact.

DUTIES AND RESPONSIBILITIES:

TECHNICAL DUTIES
  • Pull customer credit reports.
  • Locate CRA information.
  • Responsible for customer file preparation including the loan file order and completion of the checklist.
  • Responsible for collateral tracking including entering the information and required follow-up.
  • Responsible for various correspondence including tax return letters, insurance letters and any other required correspondence.
  • Answers phones and directs customers to appropriate bank resource to answer questions.
  • Exhibit proficiency on equipment and job-required software including Citrix, Windows 2010, Xperience, Silverlake and Jack Henry.
  • Responsible for ticketing loans, general ledger, and deposits.
  • Processes paid notes and updates history.
  • Responsible for Lien releases/reconveyances including vehicle, UCC, Deed of Trust and Mortgage.
  • Scanning and filing loan documents and files.
CUSTOMER RELATIONS
  • Adhere to Western Security Bank Company Mission, Vision and Service Principles.
  • Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers.
  • Is knowledgeable on our banking products and services.
  • Can communicate requests and product information in a manner that is understood by the customer.
  • Demonstrate a "customers come first" approach when prioritizing tasks.
  • Maintains a professional, courteous, service-oriented relationship with all internal and external customers.
MISCELLANEOUS DUTIES
  • All employees are accountable for compliance with applicable laws and regulations when performing their job duties. Each employee is expected to participate in required training to become familiar with the legal and regulatory requirements affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Complete required bank and OnCourse training courses within assigned time frame(s).
  • Represent Western Security Bank in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs.
  • Other duties as assigned.
About You

QUALIFICATIONS:

Education and Experience:
  • High school diploma or (GED) required.
  • A minimum of 12 months related loan, loan processing, loan assistant, and/or loan servicing experience required.
  • Previous Xperience, Silverlake and/or LaserPro system experience preferred.
  • Equivalent combination of education and experience.
KNOWLEDGE, SKILL, ABILITY:
  • Ability to read and understand policies, procedures and training materials.
  • Knowledge of and ability to understand all loan codes.
  • Working knowledge of modern office practices and procedures.
  • Working knowledge of Microsoft Office
  • Ability to use listed tools and equipment.
  • Ability to understand and follow written and oral instructions
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective personal working relationships with peers and supervisors.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.


WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: regularly lifting or moving up to 10 founds and infrequently lift or move up to 25 pounds.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays.

COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you.

Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength.

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.

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