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Director, Digital Operations and Development
2 months ago
Enterprise Director, Digital Operations and Development for BJC HealthCare
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri, providing $785.9 million annually in community benefit. This includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation with the renowned Washington University School of Medicine.
Role Purpose
The Director will lead a cross-functional team and initiatives to enhance the digital marketing strategies that support our consumers and patients throughout their journey with BJC Health System. This person will direct and lead digital product management, UX, development, and content management functions to reimagine our digital marketing and website experiences. With consumer expectations rising rapidly in the health care environment, it is critical that this person has the capability and experience to drive digital transformation efforts while collaborating closely with Marketing, IT, Data, Operations, and other stakeholders.
Responsibilities
Manage individual(s) including onboarding, training, workload management & performance evaluations.
Develop and adhere to departmental staffing, revenue and/or expense budgets.
Operations Management: Develop and articulate product vision and roadmap that aligns with Enterprise objectives.
Document the
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