Case Manager

3 weeks ago


Danvers, United States Family Services Association Full time
******We are offering a sign on bonus of $1,000*******
Family Service Association is looking for a caring Case Manager for our Guardianship program  We are offering a full time 35-hour work week, Monday - Friday, with a partial hybrid remote day time schedule. 

Our corporate office is located in Fall River, MA- However, the catchment area for this role will be on the North Shore of Massachusetts, Including Essex & Middlesex Counties .  

The Guardianship Case Manager essential duties and responsibilities include but not limited to:
  • Regular face-to-face visits with assigned Adult (18 years or older) clients at their place of residence within the state of Massachusetts.
  • Completion of monthly Progress notes, and documentation of collateral contacts.
  • Case Manager will be required to provide his/her own reliable transportation for client visits. Occasional travel to Fall River for supervision or staff meetings may be required.
  • Respect the confidential nature of all program services and communications therewith.
  • Responsible for making sure all appropriate consents have been given (verbal and/or written, if required) prior to scheduled procedure for clients Medical and Psychiatric Care.
  • Participate in On Call Rotation requiring case manager to respond to emergency situation during weeknight/weekend, if necessary.
  • Responsible for working with fiscal dept. to ensure that clients on MassHealth stay within the income guidelines set forth by state of Massachusetts
  • Report overdrawn and over asset accounts to Guardianship/Rep Payee Financial Supervisor, take appropriate action to remedy problems
  • Assist with the Management of Clients Funds, and ensuring clients financial needs are met.
Education and Experience:
  • Must be a Graduate of an accredited university with a BS or BA in Psychology, Social Work, Sociology or related field, or commensurate experience and prior experience working with disabled / elderly adults in a community and / or long-term care setting.
  • Experience with fiscal accounting or management of client’s funds.
  • Experience with Case management, ensuring continuity of care.
The Guardianship Program at Family Service Association integrates the legal guidelines regarding guardianship of an incapacitate person set forth by the Massachusetts General Laws with a quality clinical case management approach and a full complement of fiscal fiduciary services.  The Program offers a variety of specialized services to those needing assistance in managing their personal, medical, financial and legal decisions.  

This is a benefits eligible position.  We offer a comprehensive benefits package including:
  • Medical, dental, vision insurance
  • Long term disability insurance
  • Life insurance
  • 403b pension plan
  • Flexible spending account
  • Three weeks paid vacation
  • Twelve paid holidays
  • Generous earned sick time 
Family Service Association is a comprehensive private, non-profit social service agency dedicated to the development and implementation of services designed to provide strength and support to individuals and families throughout southeastern Massachusetts.  Headquartered in Fall River, Family Service Association strives to increase the capacity of individuals and families to cope with the stresses of family life and interpersonal relationships in a positive, productive and health-improving manner.  This agency is a leading provider of professional social services in the South Coast region of Massachusetts, with a 135-year tradition of high quality.

Family Service Association is an Equal Opportunity Employer.  

About Family Services Association:

Family Service Association is a comprehensive private, non-profit social service agency dedicated to the development and implementation of services designed to provide strength and support to individuals and families throughout southeastern Massachusetts.  Headquartered in Fall River, Family Service Association strives to increase the capacity of individuals and families to cope with the stresses of family life and interpersonal relationships in a positive, productive and health-improving manner.  This agency is a leading provider of professional social services in the South Coast region of Massachusetts, with a 135-year tradition of high quality.


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